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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"New age way to stay connect with co-workers and clients " Overall: At one point in time I pondered if it was worth having two phones for work and personal use - this removes the need all with the simple use of an app.Pros: I love how you can be anywhere in the country yet always stay connected to your office line. Clients do NOT know where you are calling from either. I also love the texting feature - helps keep business and personal life separate.Cons: It could be operator error, but it sometimes does not alert me right aw... read more
"Enabling an effective business communication hub" Pros: Ring Central is affordable and extremely professional as a business software. It is quick and very responsive. It has plenty of features and tools such as live chat, fax and voice call which I use to connect with work colleagues regularly.Cons: The software has minimal updates and does feel a bit out of date compared to similar softwares. The price could be reduced to match its older software or they could introduce new features and tools.
RingCentral Contact Center Pros: Wonderful support! If I had a question or concern it was address imminently. Cons: I have no negative feedback. I've had a wonderful experience. Overall: Absolutely wonderful support. Very spot on!
"Good not Great" Overall: I have used other softwares in the past that I prefer over RingCentral, but our IT team will not let us switch. Good, not great.Pros: RingCentral integrates well into our Salesforce instance, which makes it easy for our representatives to dial from.Cons: The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
"Decent VOIP service" Overall: Connection is above average and wide range of device options is convenient.Pros: The flexibility of being able to use connect to the phone service via landline, computer or cell phone app.Cons: The landline phones that you can use to connect to their services are limited, not just any phone will work and they don't send you a free conversion tool. To buy one of their phones is expensive, and when I called to see if they could send me a list of refurbished phones that were available to purchase,... read more
"Automatic Call Recording" Overall: My over all experience is fantastic! The ability to record calls comes in handy and has made call training a breeze.Pros: Amazing and my favorite feature. Being able to record calls is so helpful.Cons: I don't have ANY negative feedback. I record calls often and haven't had one issue.
"Ring Central" Overall: RingCentral is something I would recommend in the future.Pros: I like that this does very well the basics of phone interactions--answer, hold, available, unavailable, transfer.Cons: We had a difficult time integrating Ring Central with our system. Whether or not that was our issue, it was a pain.
"Good product with lotts of potential in the workplace" Overall: I use the program to communicate with leaders within my work industry. It's very useful.Pros: It brought a team from around the province together in a way other software's fail to accomplish.Cons: The software has the appearance of a social media software.
"Ring Central - Review" Overall: It is a great product and their customer service is really easy to work with when you have issues.Pros: I really like this product. It is relatively easy to use. I like there new set up.Cons: However, I have run into some problems with billing issues.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.