This profile has been claimed by the business owner or representative.
RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"RingCentral Review" Overall: I am having all calls processed through my mobile phone while using the app. The technology provides many options and features that can be very beneficial. I appreciate the simplicity of the system but am having issues with the quality of the line. I am currently researching reasons why this is happening.Pros: I like the fact I can keep my numbers and be anywhere in the world. I can fax and receive a fax without a fax machine. I like the running history of my calls and being able to save import... read more
"Good VoIP Solution" Overall: The service quality is reasonably good. Wouldn't be my first choice for this type of service.Pros: They have a really good customer support team. When challenges did arise they had competent people to fix the issues.Cons: The auto-renewal on the contracts and billing department somehow didn't get the memo that good customer service is a priority.
"Flexible and feature-rich" Overall: This has been a pleasant experience. They worked with us to trial the program, and once we decided to purchase - they worked with us every step of the way. There was no hard sales push, they didn't try to force a bunch of add-ons. The whole process happened quickly and when there was a hiccup, their tech support took care of the problem without issue.Pros: Easy to setup and deploy Very feature-rich Easy to use Low cost High flexible in the way it can be usedCons: Number porting didn't go ... read more
"A good alternative to Slack for your team" Overall: Overall, it's been a solid experience, sometimes the call quality can be a bit hit or miss but overall it's a solid application and service for our company.Pros: RingCentral was easy to setup in our organization and allows the company to communicate internally without loading each others inboxes. Messaging and using the ringcentral app for calls has made it easy to compartmentalize work communications into one place.Cons: I think RingCentral should stick to calling and mes... read more
"I prefer to use my cellphone" Overall: Customer service is horrible. We get a lot of robo calls with the phone numbers given to us by Ring Central but I guess we deal with that by using our cell phones also. The good thing is you can block the calls. I like their desktop function and being able to automatically forward calls during certain times. Other than that I wish we could just use our cellphones.Pros: You don't have to use your own phone number. You can have calls forwarded to you.Cons: So many dropped calls, a lot of... read more
"Best phone service we have used" Overall: I have been very happy with the service, I love the app version so if I have to step out of the office I can still take calls.Pros: I like how streamlined the service is. The app works perfectly, we have used other services and we had trouble with the app and we have never had a problem using the desktop or app versions.Cons: I feel that changing voicemail is a little complicated but once you get the hang of it, it is easier. There are many different options which are great because ... read more
"Love this phone software" Overall: My overall experience would be great. I have not had any issues with the software so farPros: I like how RingCentral allowers users to get a private phone number without a having a hefty bill. It makes calling so much easier when you do not want to use your personal number.Cons: I do not think that I have any cons about this software. RingCentral is very convient for me when having to call other clients
"Automatic Call Recording - Review" Overall: - it was an excellent experience with Automatic Call RecordingPros: - the Automatic Call Recording feature in Ring Central is one of the valuable and key features - the on-demand and automatic recording features are available based on the use case we can use them as needed - the recordings are automatically stored onlineCons: - the call recordings are only stored for 90 days, this can be improved
"Perfect for this day and age " Pros: The ability to make phone calls from the same number, anywhere in the world. Each user also has their own personal conference line.Cons: Reception was not always the most clear, but perhaps that was the phone service itself, not the software.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,097 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.