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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"low cost, nice features " Overall: overall it has been a nice experience to use ringcentralPros: the best feature is ability to record phone calls and access them easily anytime. nice features for voip. phone calls can be attended from phone itself or computer system low cost solution for business lineCons: there is a dependency on internet connection as its VOIP. sometimes there is some static noise which could be due to slow internet at times.
"RingCentral Office: A Handy Tool for Communication" Overall: My overall experience with the product was positive. It was easy to use but seemed somewhat outdated, but included many important office features.Pros: I liked that you can easily send group text alerts to selected individuals or clients.Cons: What I enjoyed the least was the outdated interface of the software.
"Great Solution For Remote Meetings" Pros: Very easy to set up and use. Easy to give presentations from a host computer with little to no lag time. This a great choice for remote meetings and/or training.Cons: There can be an "echo" effect if 2 users are utilizing the software in close proximity.
"Drowning in complexity" Overall: I signed up with RingCentral many years ago. At that time, their web interface for managing call trees and routing was user friendly and reasonably intuitive. A year or two in, RingCentral rolled out a completely new version of their software that used Flash and obscured the power of their platform in layers of complexity. Add several acquisitions and the interface has become a fragmented mess. Chrome is really the only web browser that allows access to all the functionality, but now it no l... read more
"Keeps our office flowing flawlessly" Pros: This system keeps our office moving and shaking. We seamlessly use this system for everything from conference calls to SMS messages. I can not say enough good things!Cons: Some of the features have a bit of a learning curve
"Great phone and PC app" Pros: My company uses this product to communicate internally and externally, the app makes it easy to use even on my mobile phone! Great productCons: Great product but would like to see the PC app laid out a little better, like a delete button for messages.
"Great VOIP option" Pros: Love the Voicemail to Text function, and how easy it is to return a call. Mobile app is also great.Cons: Need to reboot the software somewhat frequently or it can act up. Also wish that when the mobile app and desktop app is open simultaneously, when a call comes in it should ring on both (currently just rings on the mobile app)
"Consistent Performance/Ease of Use" Overall: Overall experience has been good. Very few technical issues with the actual software. Love how easy setup and use is.Pros: Ease of setup, easy integration into our CRM, no-frills with fairly consistent performance. Lots of features to customize call handling, notifications, etc.Cons: Would like for analytics to provide information in real-time instead of the 24 hour delay. Outside of RingCentral's control, but just the issues that come with relying on an internet connection for V... read more
"Good tool for VOIP" Pros: Ease of use. It is very easy to get connected and start using. Everytime I get a new voicemail, I love how it sends it as an email. The online and mobile are are also great to log in and manage your voicemails. It also translates them in real time so you can read them instead of listen.Cons: As a sales rep I wish I could change my number to anything I wanted. They do have a feature to help you pick from other numbers but I wish I could automatically localize my number.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,104 reviews.
When is RingCentral open?
RingCentral is open now. It will close at 6:00 p.m.