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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Great phone and PC app" Pros: My company uses this product to communicate internally and externally, the app makes it easy to use even on my mobile phone! Great productCons: Great product but would like to see the PC app laid out a little better, like a delete button for messages.
"Great VOIP option" Pros: Love the Voicemail to Text function, and how easy it is to return a call. Mobile app is also great.Cons: Need to reboot the software somewhat frequently or it can act up. Also wish that when the mobile app and desktop app is open simultaneously, when a call comes in it should ring on both (currently just rings on the mobile app)
"Consistent Performance/Ease of Use" Overall: Overall experience has been good. Very few technical issues with the actual software. Love how easy setup and use is.Pros: Ease of setup, easy integration into our CRM, no-frills with fairly consistent performance. Lots of features to customize call handling, notifications, etc.Cons: Would like for analytics to provide information in real-time instead of the 24 hour delay. Outside of RingCentral's control, but just the issues that come with relying on an internet connection for V... read more
"Good tool for VOIP" Pros: Ease of use. It is very easy to get connected and start using. Everytime I get a new voicemail, I love how it sends it as an email. The online and mobile are are also great to log in and manage your voicemails. It also translates them in real time so you can read them instead of listen.Cons: As a sales rep I wish I could change my number to anything I wanted. They do have a feature to help you pick from other numbers but I wish I could automatically localize my number.
"A Great Option for a Work Phone System" Pros: I've used RingCentral for over 8 years now and the app keeps getting better with each update. I like having all my calls, texts and faxes in one place.Cons: Trying to generate month-end reports of phone calls isn't as easy as it should be.
"Nice internet phone tool" Pros: I love the desktop app, I can use my phone with only my computer and bluetooth headset!Cons: Sometimes it has issues with the audio and detecting headset/mic.
"Perfect electronic fax solution" Pros: We've been using RingCentral for a few years now, and it couldn't be easier for sending and receiving electronic faxes. It's nice to have the option of having the pdf attached in an email as well.Cons: I have no criticisms of this software solution.
"Simple software" Pros: This is easy to use desktop, mobile app, and web extensions. It makes wireless calling easy and the ability to text and answer calls via mobile when you're not in the office all day.Cons: Every time we need a new number/phone line, it is always a very long, exhausting time on the phone with customer service to set up the new line.
"RingCentral Review " Pros: I love that RingCentral is accessible across several platforms. Text messages to office lines get emailed and can also be accessed on the App so we are never out of touch with our candidates.Cons: Call transfers are not entirely too reliable but other than that the software works wonderfully!
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,133 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.