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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"RingCentral" Pros: If you log into your account you have the ability to manage call forwarding numbers, review your call log and even listen to voicemails. Great features!Cons: The mobile application could use some work.
"All around solution" Overall: The experience thus far has been great, we have not experienced any outages. Another selling point was the integration of Ring Central Rooms which powers all of our conference rooms and is a really great tool.Pros: It includes all form of communication: Messaging with Glip, Video conferencing, and standard audio calls.Cons: A large meeting license (100 or more users on a meeting) is static and cannot dynamically move between accounts.
Very pleased Pros: This is an industry standard and has all the basic bells/whistles for communication control Cons: the GUI could use some work. It is easy to use with mtiple folks, could be better Overall: We have been very pleased with our use. Primarily we use this for faxes, and that has been great. My partner also likes to Text using a ring central number
"Good product, not as good service" Overall: I helped implement RingCentral in my current position, it was not worth the money. We had way too many issues since the beginning with the installation and their customer support team was not responsive AT ALL. They made us wait in line for hours to not even solve our issues at the end. The app by itself is great but to completely use all features you need more than one app and it gets confusing, not to say annoying and space consuming. I don't think is the best solution for virtu... read more
"Great support" Pros: The customer support is great. They have always been so helpful every time I need help with our set up.Cons: There were a few rough patches when we got set up, but we got through it.
"RingCentral" Pros: RingCentral is a good phone software for our office.Cons: RingCentral makes it difficult to find fax messages.
"Should Have Started my Business with Ring Central" Pros: Intuitive web portal for configuring VoIP system. Custom fax pages. Great mobile and softphone apps.Cons: Haven't really stumbled upon any weaknesses. Maybe the need to call support when I couldn't figure out how to set something up myself? Hasn't happened often and support has always been great.
"Great Product!" Overall: We have had an excellent experience with Ring Central. Customer service has always been prompt to assist.Pros: This program is so user friendly even a child could use it. The fax out service allows you to send fax directly from your email, or you can use the desktop or app portal and send it the traditional way. Notifications come directly to your email, so you just open the PDF and view, or you can save to file. Another great option is the HIPPA compliance feature. This will then require a log in t... read more
"1 spot solution..." Overall: During training freshers for the RPO process, RingCentral helps me a lot to play sample calls for the trainees. I am loving this product.Pros: I just love the clarity of the recorded audio and the date/time - wise access to the recorded audio s amazing. Helps me in barging calls during training and quality sessions.Cons: Additional money to be paid for the recording feature A bit expensive than the new competitors.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,131 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.