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RingCentral

4.6

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.64,116 reviews
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David B.'s profile image
David B. 
5 years ago

"we use Ringcentral for faxing " Pros: Yes, there are people who still want to send and receive faxes. Rather than tie up a phone line, use Ring Central's fax service. It makes sending a fax quick and perfectly painless. The confirmation emails are useful. Ringcentral is also a great value. Multiple users in the office are able to share the service.Cons: Really nothing to dislike.. .. once in a while it does seem like the recipient's fax machine recognizes the fax as a junk fax and blocks it, but this is rare. 

Heather H.'s profile image
Heather H. 
5 years ago

"Takes some set up but works well." Pros: I love that you can text through the phone app, look up anyone's extension, pick favorites you call all the time, select the tone you have when people are calling in, and pick up voicemails right from your computer. And I love that you can do most of that from the phone app as well. Also very cool that you can fax from your computer as well using your own line. Helpful and friendly customer service as well.Cons: For a while, the app would unexpectedly crash and close. It would offer ... read more

Valerie M.'s profile image
Valerie M. 
5 years ago

"Awesome for automating the dialing process " Overall: As a sales rep, I'm able to make so many more calls in a day thanks to this tool. I used to work for a company that didn't have anything like it and we picked up the phone every time - we would handle about 1/4 of the amount of calls I make in this job.Pros: That I don't have to dial the customers' numbers, ever again. For a high call volume job (sales, professional services, support) it's so crucial. Integrates with our CRM - makes my day so much easier and I can focus ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Big Fan Pros: I love the functionality of this product. Not only can I easily access the normal "office phone functions" (colleague extensions, out of office, call directory, etc.) but now I can text clients and candidates. Cons: Generally I have no complaints. But, I wish you never had to log into your account online to access things like call logs, greeting admin, etc. I'd like to be able to do it all from the desktop app. Overall: It has helped me to speed up communication, internally and externally, without having to uti... read more

Jack F.'s profile image
Jack F. 
5 years ago

"RingCentral is GREAT" Pros: Years of working with RC and we could not be happier, they only get better and betterCons: Usually if I think there is an issue it turns out to be my internet connection, so nothing bad. 

Sapphire W.'s profile image
Sapphire W. 
5 years ago

"Great software " Pros: I love the fact that I can still receive calls on the company line regardless of where I am.Cons: There is nothing I dislike about this software. Great functionality and great platform. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

"Difficult to troubleshoot " Overall: Ring Central is a great way to call/ text clients, keeping business separate from a personal number. However, the system can be difficult to get set-up and requires that you have fast internet if you want to avoid using cell phone minutes to make calls.Pros: The two things I really like about Ring Central is 1) the ability to use it either on their mobile app or 2) on the computer. I also like that I can have the calls run through my personal so I can answer work calls even when I am awa... read more

Jennifer M.'s profile image
Jennifer M. 
5 years ago

"Easy Faux Office Line to Use" Pros: I like that I can have an official office line as an app on my phone. It is easy to use and you can even text from the number, so that is a great option.Cons: What I don't like is that if this line rings on my app, it will interrupt me completely if I happen to be on my cell phone line and there is no way to decline the call or prevent interruption. Because of that I have to keep the Ring Central line on Do Not Disturb all the time. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

"Ring Ring" Pros: Decent platform with a good amount of features.Cons: Can be pricey for most users. Sometimes difficult to use. 

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How is RingCentral rated?

RingCentral has a 4.6 star rating with 4,116 reviews. 

When is RingCentral open?

RingCentral is closed now. It will open tomorrow at 9:00 a.m.