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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"RingCentral" Pros: Lots of bells and whistles. Seems to handle all different type of office needsCons: Phones could be updated. Phone displays are basic and out of date.
"It just works! " Pros: Totally simple to use from start to finish. Easy installation and use.Cons: The price. I have recently moved jobs and we don't have enough users to justify the price, meaning its not an option for me at the moment.
"Great for mobile employees" Overall: Great. Would recommend.Pros: Working out of the office a few times a week was easy being able to have Ring Central automatically push calls to my cellphone.Cons: Was tricky to set up but once set up it was great.
"Big Time Saver" Pros: Once I figured out how to use it, i only fax from here.Cons: All of the features not easily known. I know I am only getting a small bit out of it that it is capable of.
"Automatic Calls" Overall: We use it and the experience is good. The automatic call recording should have a few more options though when setting it up.Pros: I do like the ability to make automatic calls. It has helped in our support aspects and making sure that we are documenting customer conversations.Cons: The ability to set up automatic call recording is limited. The recording is long and not very loud and takes up time when you are setting up a voicemail.
"RingCentral Office Review" Overall: Love it!Pros: RingCentral is what we use for calls at work. It's great and easy to use for making and receiving calls. It sorts out your log and you can easily check a certain call you had and listen to it, since everything is recorded. It's easy to transfer calls from, do conference calls, and parking the call is a great feature we use when it's so busy and we need to pick up calls on queue. I love that I could change the ringtone, since the default ringtone was annoying and stressful. T... read more
"Reliable VIOP " Overall: I use it for every demo call, always works. It is my go to when I have a customer to call.Pros: Easy to use and very reliable. Always works, never had issues with it. It is the gold standard when it comes to VIOP. The connection is always solid and the sound is great.Cons: It would be great if it had a texting features inside the messenger. The interface could be revamped and updated.
Our primary use is toll-free number routing Pros: It has a lot of options for setting up the routing for voice/fax, good tracking in the reporting, and has been highly reliable with only one small instance of downtime in 6 years. Cons: It can be a bit awkward to get things configured the way you'd like. The UI isn't always clear about what each option does.
"Faxes anywhere" Pros: I love just being able to scan the docs type the number and poof its gone, no need for phone line, bulky machine anything.Cons: i don't like the web application, it can use a good upgrade
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.