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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Great Product!" Pros: I like the ease of being able to log in from anywhere to adjust the phones, fax, check settings, etc.Cons: There is nothing I can say that I do not like about it.
"Great way to communicate with the rest of the team" Overall: It helps our team stay updated with what's going on in everybody's projects, very useful.Pros: It's very easy to use, just like any messaging apps. You can create groups and teams, easily share files and find old messages.Cons: It can be slow at times and there's still some bugs that need to be fixed.
"Great Phone System for Small Teams" Overall: We have had a great experience with RingCentral and will be clients for a long time to come. We are looking forward to updates with their functionality but for now the program performs at a high level and gets the job done that we need it to.Pros: We love RingCentral's ability to track and record calls so that we can go back and use each call as a potential coaching opportunity for our team. RingCentral also makes it easy to reach out to clients in an efficient and effective way ... read more
"Good alternative to in-house PBX" Pros: Great easy to set up VOIP office phone service.Cons: Internet based. Annoying marketing calls.
"Ring Central (the future phone)" Overall: Benefits from Ring Central for me are the recorded lines. I deal with a lot of chargebacks and unhappy customers at times. To deal with them I need to have facts of what they are telling me and none other than a recorded line will get me those facts of the conversations had earlier with other employees, to determine the outcome of the issue presented to me.Pros: My favorite pro on Ring Central are all the lines are recorded and there is easy access to pull up those calls. You simply... read more
"Great Telephone System" Overall: Great system i used at my previous job. I plan on looking into them at my current job when our lease gets closer to closing with our current provider.Pros: So many features that allow the IT department full control on the phones. IT can order a new phone and have it shipped to any office in any location in a certain amount of time.Cons: It was a lot to learn which took me a while to get familiar with all the options and features I had.
"We've been using it for years" Pros: We've been among early adopters of Ringcentral, migrating from a PBX solution years ago, seeing all the improvements the service went through all these years. The fairly recent addition of Meetings was welcomed by our team, making is drop an alternative solution we've been paying for separately.Cons: Cumbersome support (you always have to go through your account manager to make simple changes to your account such as adding lines or making user changes.
RingCentral communication app Pros: Awesome service, helps me organize inbound and outbound calls and faxes! Cons: I don't have anything to add here, I haven't had any issues so far
"One of the best VOIP for businesses" Overall: I used this software extensively with multiple lines throughout the day for approximately one year. The company I was working for at the time swapped to a different VOIP provider to try to save cost, but it actually ended up being a bad choice as RingCentral was a much better software.Pros: This software is very reliable and I really liked the ability to seamlessly place calls over different mediums and text through the app or computer.Cons: No complaints! RingCentral was very r... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.