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We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Take meetings to another level! " Pros: It's very convenient for our team to hold meetings with our offshore team and collaborate on projects by being able to share screens and have multiple people join the call.Cons: They could update the UI/UX to make it more modern.
"Why would anyone have a desk phone with RingCentral available?" Pros: Absolutely loved this software and will recommend to future employers. It's a great way to streamline client communication. You don't have to give out your personal number but can route calls directly to your personal phone. You can set business hours so that clients in different time zones aren't calling you at strange hours, and if you're in the field or at lunch, you don't have to miss important calls because you're away from your desk. Overall, a grea... read more
"Once I switched to using my cell - life got so much better" Overall: As a person who is typically third on the hierarchy of phone calls I have really hated having to cover the phones when people have been out. One day, after a few particularly long phone calls my neck was hurting and I decided that I needed to stop using the regular handset. I brought my Bluetooth device in the next day and started using the app. This app has been a lifesaver. I am happier now having both hands available. Furthermore, the ability to transfe... read more
"Phone service with multiple options" Overall: Overall we use this is our office for our main line and it tracks all calls and voicemails to the main line.Pros: I like the capacity that it has to save and store all voicemail and numbers by date and time so there are no mishaps if someone accidentally deletes from their phone. I also like that you can check your records and recording remotely without needing a secure server or VPN.Cons: I do not like that I can't import messages or recordings to a line. I can only download wh... read more
"Great Product!" Pros: I like the ease of being able to log in from anywhere to adjust the phones, fax, check settings, etc.Cons: There is nothing I can say that I do not like about it.
"Great way to communicate with the rest of the team" Overall: It helps our team stay updated with what's going on in everybody's projects, very useful.Pros: It's very easy to use, just like any messaging apps. You can create groups and teams, easily share files and find old messages.Cons: It can be slow at times and there's still some bugs that need to be fixed.
"Great Phone System for Small Teams" Overall: We have had a great experience with RingCentral and will be clients for a long time to come. We are looking forward to updates with their functionality but for now the program performs at a high level and gets the job done that we need it to.Pros: We love RingCentral's ability to track and record calls so that we can go back and use each call as a potential coaching opportunity for our team. RingCentral also makes it easy to reach out to clients in an efficient and effective way ... read more
"Good alternative to in-house PBX" Pros: Great easy to set up VOIP office phone service.Cons: Internet based. Annoying marketing calls.
"Ring Central (the future phone)" Overall: Benefits from Ring Central for me are the recorded lines. I deal with a lot of chargebacks and unhappy customers at times. To deal with them I need to have facts of what they are telling me and none other than a recorded line will get me those facts of the conversations had earlier with other employees, to determine the outcome of the issue presented to me.Pros: My favorite pro on Ring Central are all the lines are recorded and there is easy access to pull up those calls. You simply... read more
RingCentral has a 4.6 star rating with 4,133 reviews.
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