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We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Great Telephone System" Overall: Great system i used at my previous job. I plan on looking into them at my current job when our lease gets closer to closing with our current provider.Pros: So many features that allow the IT department full control on the phones. IT can order a new phone and have it shipped to any office in any location in a certain amount of time.Cons: It was a lot to learn which took me a while to get familiar with all the options and features I had.
"We've been using it for years" Pros: We've been among early adopters of Ringcentral, migrating from a PBX solution years ago, seeing all the improvements the service went through all these years. The fairly recent addition of Meetings was welcomed by our team, making is drop an alternative solution we've been paying for separately.Cons: Cumbersome support (you always have to go through your account manager to make simple changes to your account such as adding lines or making user changes.
RingCentral communication app Pros: Awesome service, helps me organize inbound and outbound calls and faxes! Cons: I don't have anything to add here, I haven't had any issues so far
"One of the best VOIP for businesses" Overall: I used this software extensively with multiple lines throughout the day for approximately one year. The company I was working for at the time swapped to a different VOIP provider to try to save cost, but it actually ended up being a bad choice as RingCentral was a much better software.Pros: This software is very reliable and I really liked the ability to seamlessly place calls over different mediums and text through the app or computer.Cons: No complaints! RingCentral was very r... read more
"Easy for Alternative Phone Numbers" Pros: We use Ring Central for our 877 phone number for our office and its so easy. If I need to transfer the calls over the weekend to a technician I can. Or when we miss a call I get an email with the voicemail.Cons: I would like it alert me when the incoming calls come from ring central.
"office phone" Pros: This software is great to use the app on my laptop to field calls or send texts.Cons: The least thing I like about this software is transferring a call, it does not give you a ton of time to enter a phone number and will just hang up.
"Great for Start-Ups" Pros: I used RingCentral when I first opened my old business. I needed a VOIP phone system that let customers know that they were dealing with a professional company, regardless of how small our staff was. RingCentral did that, and made me look like a great service provider before I ever even spoke to our customers. I would recommend this service to anyone starting a business.Cons: I honestly can't think of a single thing that I didn't like about this software.
"No complaints. Good features" Overall: GreatPros: This is very simple, yet still offers very valuable features. it offers an amazing app for your computer, and app for your cell phone that allows you to text from your office line, dial from your office line, and check voicemail. I use this app daily, and it allows me to text with candidates without using my cell phone. I have not had a complaint yet.Cons: Recently, I keep getting a notification to update my app on the computer, which I have already done. Other than that, th... read more
"Had for a few years for our entire office staff" Pros: Provides a lot of products and service lines for our staff.Cons: Cost is a little pricey for phone lines and glip internally messaging is buggy.
RingCentral has a 4.6 star rating with 4,139 reviews.
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