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RingCentral

4.6

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.64,116 reviews
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Elise G.'s profile image
Elise G. 
5 years ago

"Ring Central Review" Pros: I like that it keeps my personal phone number private, but I can take work calls when I am out and about if I need to.Cons: Sometimes it doesn't ring when I am not in wifi and it drains my phone battery. 

Brandon N.'s profile image
Brandon N. 
5 years ago

"Reliable, but the price and contracts ruin it." Overall: The service has been fine but other services now days have more features for less money. Their contracts and such are ridiculous.Pros: It's reliable voip service with a decent amount of features.Cons: Their contracts are a joke. The taxes and fees are too. I overpay. I told them with 6 months left on my contract I didn't want to renew and wanted it to go month to month. about 8 months later I call to cancel (cant do anything online, every support option about billing ... read more

DOUG W.'s profile image
DOUG W. 
5 years ago

"RingCentral made it easy! " Overall: Our overall experience has been very good! No ComplaintsPros: Customer Service is Top Notch! from selecting our plan to on-boarding. We had 2 different service reps assigned to our account. One of the plans and general Q&A. The other more technical rep. did the On-Boarding and 3 training sessions in consecutive weeks in order for me to use the systems for a week and jot down any questions I may have had.Cons: setting up your systems is not very intuitive and some of the options within th... read more

Thad S.'s profile image
Thad S. 
5 years ago

"Yes. It is awesome!" Overall: This is simply huge improvement over the old time he phones. They have a great reputation. We have not even begun to implement all the features such as the integration between RingCentral and Zapier and our CRM to automatically send over call logs or notes.Pros: I can use this to call from anywhere. I don't need to use my desktop phone. If I met the house and I'm working from home, I have my CRM and RingCentral on my desktop and it is almost just as good as working at the office. As far as my c... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

"Ring Ring!" Overall: The little things that bother me are not significant when choosing because overall, this is system would be my choice for a call service because of the HIPAA compliance, support and efficiency.Pros: SUPPORT! Quick, knowledgeable and efficient. I like the follow-up messages. I use the Call Log most of all to track or search for calls that may have been missed. The secure faxing option. TextingCons: Sometimes I find digging down to find some of the voice messages and text message in the online site. The m... read more

Joshua A.'s profile image
Joshua A. 
5 years ago

"Good phone system with good features" Pros: This phone system has a lot of nice features and the hardware and software are good and continue to develop.Cons: My biggest complaint with this does not really have to do with Ringcentral but it is something you should consider when looking. If you do not have a reliable internet service, you will be needing to restart the phones as they will go offline if there is a slight hiccup in your internet connection. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

"Best Phone System out there" Overall: One of the best phone systems out there for ease of use and features.Pros: Great phone system and software. Each user can program their own features quickly and easily.Cons: It could use a scheduling feature so you could set your phone to forward at different times during the day. 

Cynthia B.'s profile image
Cynthia B. 
5 years ago

"Ring Central " Overall: Flexible, changeable, no long distance, fax ability and multi linePros: Virtual phone that is flexible, expandable and easy to useCons: Call quality at times is not 100%, otherwise I have no other issues 

Karla S.'s profile image
Karla S. 
5 years ago

"Ran a one woman business with an 800 number from Ring Central and had a large company presence" Overall: RingCentral was very beneficial to my business and my number was able to forward to my cell, my home phone and eventually to other staff phones lines simultaneously. I had a fax number included with my plan which was essential to my business at the time.Pros: I had multiple phone extensions and was able to record a professionally recorded outbound message so that none of my customers knew that I didn't have legitimate o... read more

Frequently asked questions about RingCentral

How is RingCentral rated?

RingCentral has a 4.6 star rating with 4,116 reviews. 

When is RingCentral open?

RingCentral is closed now. It will open at 9:00 a.m.