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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Ring central " Pros: LOVE the fact that I can make and receive phone calls. Extremely easy to navigate and have all calls recorded to verify any discrepancies. However more importantly, provide coaching to my people to improve customer satisfactionCons: Such an easy program to use and haven't had one complaint yet
"Nothing not to like" Pros: Ease of adding lines, and the user-end supportCons: Not much not to like, nothing that comes to mind
"Flexible phone services " Overall: It's great because you can keep your personal and work numbers separate but only use one phone. Overall, I am a big fan of the product due to the ease and business contacts don't knowPros: I love how easy the integration between your desk phone and mobile - you can easily use the phone on your desktop, mobile app or through your company.Cons: The notifications are weird, sometimes my phone does not alert me to text messages or the phone will ring through on my desk and computer but not the... read more
"Great Service" Pros: Everything...user friendly. This is a great service!Cons: I really like the service. It is user friendly.
"Works sometimes" Pros: If you just use the phone app or just the computer app it works. Calls come in with good quality. Transferring the caller is very simple.Cons: If you are logged onto both the phone app and the computer app the caller can no longer hear you. If you are in a queue and tell it to decline it just keeps ringing. With headphones in if you have another meeting/system open, they can hear it ring and ring and ring.
"Ring Central Review" Pros: What I like most about the software is that all activity regarding my account is easily accessible through the account online portal and the user friendly application.Cons: Although, overall the application is user friendly, making certain changes to the account can be a little sketchy or hard to implement.
"Excellent Softphone System" Pros: Cross-device communication makes it extremely convenient so that whether you're away from your computer, you can still dial out or receive inbound calls, or if your phone runs out of batteries, you can easily log into the application on your computer and work from there.Cons: Sometimes there is poor quality, and there are times where the end user calling you is hearing echos of themselves.
"Other than voice breakage sometime pretty good value for money " Pros: It was easy to use, integrated well with sfdc,Cons: Has a limitation if there are more than 10 tabs open it won't give you click to dial option. Call drops sometimes.
"Wonderful!" Pros: The customer service is always spot on. Very easy to set up ring groups the call quality is excellent even with the mobile app.Cons: As of now, you can't block short code numbers. It is very annoying but I have been told they are working on it.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.