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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Ring Central Review" Pros: What I like most about the software is that all activity regarding my account is easily accessible through the account online portal and the user friendly application.Cons: Although, overall the application is user friendly, making certain changes to the account can be a little sketchy or hard to implement.
"Excellent Softphone System" Pros: Cross-device communication makes it extremely convenient so that whether you're away from your computer, you can still dial out or receive inbound calls, or if your phone runs out of batteries, you can easily log into the application on your computer and work from there.Cons: Sometimes there is poor quality, and there are times where the end user calling you is hearing echos of themselves.
"Other than voice breakage sometime pretty good value for money " Pros: It was easy to use, integrated well with sfdc,Cons: Has a limitation if there are more than 10 tabs open it won't give you click to dial option. Call drops sometimes.
"Wonderful!" Pros: The customer service is always spot on. Very easy to set up ring groups the call quality is excellent even with the mobile app.Cons: As of now, you can't block short code numbers. It is very annoying but I have been told they are working on it.
"Great Phone Software system" Pros: Easy to use, great support, usually gets any issue resolved on the first call. I can count on one hand the number of issues i have had using it for over 5yrsCons: I don't have any con's to the RingCentral product.
"Ring Central Review" Overall: It works for me a great deal because some companies refuse to scan a paper to you, but will fax it to you.Pros: Once I got to figure out the changes they made, it is a great program and easy to use. The best is that they email you after the fax is sent.Cons: They changed the sign in procedure and since I am not tech savvy, I had a hard time. I still have a little trouble signing in but I get it because I don't use it too often.
"Cost-effective Phone+Fax" Overall: Customer support has always been very responsive and helpful.Pros: I love how it includes fax capabilities included with the phone service for the same price as others who only include phone. I also chose Ring Central because it had an app that I could use on my personal cell phone...the app allows me to keep my business line and personal line separate but to only carry one phone.Cons: I have been confused as to whether my service includes text. The quote I received to include text would b... read more
"RingCentral aids hearing aid assistance Call Center" Overall: Very good. It's exactly what we need for the type of function it provides for our Call Center volunteers.Pros: We are an all-volunteer organization and this software enables our volunteers to use their own cell phones to respond to calls without giving away their personal phone numbers. The person they are calling only sees the call coming from HEAR Nashville.Cons: Have not run into any significant problems to comment about.
"The best service I ever used." Overall: I have used a few services in the past and they were horrible. Been with Ring Central several years now and will never change.Pros: Easy to use and setup. Very professional.Cons: I really don't have any cons to offer at this time.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.