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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Great platform but expensive and poor customer support" Overall: When it is working well things are great. When you need help get ready to spend hours on the phone with people with poor english skills struggling to fix things.Pros: The softphone mobile app and desktop version are very well layed out. The system is very reliable and we have only had a few outages with it.Cons: It's very complex to configure. The service and support is all run out of the Phillipines and they are very frustrating to work with since they don't ... read more
"Easy to use" Overall: Great program overall. Recommend.Pros: Easy to use from anywhere. When our offices were forced to close due to a mudslide that closed the freeway (preventing employees from coming into office), I was able to update phone message and set up employees to take calls from home. Kept our business running as seamlessly as possible during a horrible situation.Cons: Customer service based overseas, which I'm never a supporter of. Hard to work with, but eventually resolved problem.
"Great Platform" Overall: Our overall experience has been very positive. From using their phone service to the fax service everything just works.Pros: The faxing ability on this platform is great. We use it everyday and could not imagine operating without it. They also offer a variety of other services which we also use.Cons: There are no real qualms with this software. Everything works!
"Portable Efficiency" Overall: RingCentral allowed my business to grow and still be affordable. When I switched from land lines to RingCentral 10 years ago I saved a bundle which allowed me to upgrade equipment and keep me running smoothly and effeciently.Pros: I love how portable RingCentral Office is. As a busy virtual assistant, I love that I can be anywhere I have an internet connection and still be able to take calls for my clients.Cons: The apps can sometimes be a bit slow or notify me with a lag.
"Thank you Ring Central for your excellent service" Overall: Everything is great, thank you.Pros: It works. It really suits our business well.Cons: At this moment, Nothing. We have not had a problem since the beginning. All is good.
Work phone without the hassle Pros: RingCentral is a great way for me to be able to separate business and personal contacts while still using one phone. Rather than carry two phones around, (one for personal use and one for work) I opted to use a phone number through RingCentral for work conversations. It is nice to be able to use a business phone number, so I'm not giving out my personal phone number to customers, but still be able to use my own phone. It's much less hassle than a separate work phone. Cons: A few things abo... read more
"PBX in the Cloud - Big Look for Small Firms" Overall: Our customers continually remark that our presence and appearance is that of a much larger company - they are amazed that a small company can have such features as the automated attendant, directory listing, audio conferencing, faxing, etc that we have. The system is ideal for companies with employees on the road. Everything is accessible from a smart phone, soft phone or physical device. We have had no software bugs/issues since subscribing a year ago. We took advantage... read more
"RingCentral Critique" Overall: we receive a great number of faxes and it is nice to just print and savePros: Having fax on computer to receive easily and save in client's filesCons: having to convert everything to pdf to send
"Solid product" Overall: This is a great product and makes more complex systems look outdated. Simple and easy to use.Pros: Ease of use, the ability to go landline and desk phone free without sacrificing quality of call.Cons: Some functionality and options could be improved
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.