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We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Amazing customer service!" Pros: Every time we needed help, their great personel were on the top of the task!Cons: Settings on the web page can be confusing, but nothing to be worried about.
If you need something for faxes Pros: I have never had a problem with faxes. Easy to send and you get confirmation so that you know it's sent. Plus you have the convenience of doing it through your email. Cons: The phone service would be why I'm split down the middle for them. I think the awkward connection confuses people and I have had dropped calls. I would rather them call me directly then deal with it at all.
"Another great virtual meeting program " Pros: Easy to use, the chat feature is a great option. Simple and effective way to communicate with others virtually and present information.Cons: No issues so far with using his program.
"Pretty pleased with RingCentral" Overall: Overall the implementation took time, much more time than expected, but the capabilities and integrations of RingCentral are superb. Their customer support is second to none (on a remote basis).Pros: We really enjoy being able to text clients & the integrations available (Zapier allows us to text with RingCentral in an automated way).Cons: Wish there were the ability to program autoresponses based on texts received (smart keywords like FixYourFunnel is able to do). I dislike that yo... read more
"Top VoIP" Pros: RingCentral is very easy to use, offers every feature a company could ever need, and has excellent customer support.Cons: There's not a lot to dislike, it's the best VoIP service I've ever used.
Great for Small Virtual Law Office Pros: Ring Central is very configurable for many situations. We have a small law office with people working remotely so we have different call flows for different people. Ring Central can handle the differences. Also, I love having the app so I can check voicemails directly from my cell device. Cons: Because of the wide range of ways the call routing can be configured, it is somewhat difficult at the start to determine how to do it. However, Ring Central's customer service is always availab... read more
"RingCentral Office review" Overall: We have benefited from having after-hours calls/texts e-mailed to us, which we can choose to follow up during after office hours if we choose.Pros: That we can see any voicemails and text messages getting sent to our office phone number, and that Ring Central forwards voicemails and texts to our email addresses.Cons: Not much to dislike here - the only thing I can think of is signing in to begin your day - most days I don't need to sign in, I'm already ready to begin making calls.
"Great customer service!" Pros: This has been my favorite phone system and easy to use!Cons: I hope they can add new features in the future.
"RingCentral Office - VoIP" Pros: The ability to have an office number without an office phone system.Cons: I do not like that you have to go through the app for voice messsages
RingCentral has a 4.6 star rating with 4,116 reviews.
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