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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Ring Central for Medium Businesses" Overall: We use RingCentral daily as our main phone system and we have a customer call center that uses the phone system very heavily. In general we have not had any major downtime with RingCentral but we do have the strange glitches that cause some users headaches trying to get the softphone to work correctly for them. The phone system works most of the time but because we use Plantronics headsets there can be some tricky configuration that users have difficulties with from time to time.... read more
"Review" Pros: hardly have interruptions in usage. Easy to add more lines.Cons: Changing and customizing the hold music is difficult
"Great for fax line" Pros: I really enjoy having a faxes emailed to me. RingCentral does that well.Cons: I have not found anything I particularly dislike about RingCentral.
"Adequate but somewhat limited VoIP phone service" Pros: Ability to receive calls direct to my cell phone outside of the office.Cons: It still seems like I run into bugs or glitches occasionally and the programming to navigate incoming calls could be better. Sometime I have trouble forwarding calls to co-workers, something that should be simple and straightforward.
"Amazing customer service!" Pros: Every time we needed help, their great personel were on the top of the task!Cons: Settings on the web page can be confusing, but nothing to be worried about.
If you need something for faxes Pros: I have never had a problem with faxes. Easy to send and you get confirmation so that you know it's sent. Plus you have the convenience of doing it through your email. Cons: The phone service would be why I'm split down the middle for them. I think the awkward connection confuses people and I have had dropped calls. I would rather them call me directly then deal with it at all.
"Another great virtual meeting program " Pros: Easy to use, the chat feature is a great option. Simple and effective way to communicate with others virtually and present information.Cons: No issues so far with using his program.
"Pretty pleased with RingCentral" Overall: Overall the implementation took time, much more time than expected, but the capabilities and integrations of RingCentral are superb. Their customer support is second to none (on a remote basis).Pros: We really enjoy being able to text clients & the integrations available (Zapier allows us to text with RingCentral in an automated way).Cons: Wish there were the ability to program autoresponses based on texts received (smart keywords like FixYourFunnel is able to do). I dislike that yo... read more
"Top VoIP" Pros: RingCentral is very easy to use, offers every feature a company could ever need, and has excellent customer support.Cons: There's not a lot to dislike, it's the best VoIP service I've ever used.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,140 reviews.
When is RingCentral open?
RingCentral is closed now. It will open on Monday at 9:00 a.m.