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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Great for Small Virtual Law Office Pros: Ring Central is very configurable for many situations. We have a small law office with people working remotely so we have different call flows for different people. Ring Central can handle the differences. Also, I love having the app so I can check voicemails directly from my cell device. Cons: Because of the wide range of ways the call routing can be configured, it is somewhat difficult at the start to determine how to do it. However, Ring Central's customer service is always availab... read more
"RingCentral Office review" Overall: We have benefited from having after-hours calls/texts e-mailed to us, which we can choose to follow up during after office hours if we choose.Pros: That we can see any voicemails and text messages getting sent to our office phone number, and that Ring Central forwards voicemails and texts to our email addresses.Cons: Not much to dislike here - the only thing I can think of is signing in to begin your day - most days I don't need to sign in, I'm already ready to begin making calls.
"Great customer service!" Pros: This has been my favorite phone system and easy to use!Cons: I hope they can add new features in the future.
"RingCentral Office - VoIP" Pros: The ability to have an office number without an office phone system.Cons: I do not like that you have to go through the app for voice messsages
"Ring Central Review" Pros: I used RingCentral for about 6 months for an internet marketing campaign I was doing. RingCentral was fairly easy to set up and use. I liked that I could have access to it as an app on my phone as well as on my computer. I mostly used it for calling and texting and it worked great. I realize there are many other features available as well that I never ended up using. I have recommended RingCentral to a few other people as well.Cons: I only used it for basic things like calling and texting and it w... read more
"Great idea and tool, but terrible customer service and a glitchy system" Pros: It's great to have communications centralized within one piece of software. Tracking all of this information as well with calls, meetings, etc. is very useful.Cons: System sometimes doesn't agree with other things in place and causes a glitch and/or difficulty in setting up services. Customer service isn't the greatest and takes a long time to resolve the problem as well as sometimes not helping at all.
"Less than Practical, Annoying Features " Overall: It was simply easier to utilize a paper form to reference checking email without the Ring Central feature. I prefered sending faxes in the traditional manner than trying to consolidate all phone line matters into one device.Pros: I liked the idea of how it was supposed to work for our agency. Unfortunately, it seems to have over promised as a product and definitely under delivered. What I DO like about the product is that I'm able to check voicemails from my email, which is ... read more
Great digital connectivity Pros: Join now feature allowing jumping on calls through single touch Cons: Dial in restriction - only 5 or less people can dial in with the base verison Overall: Easy navigation with excellent integration across all devices like mobile, desk and laptop
"Not bad but could be better" Overall: I have had trouble getting the help I need from their customer service. Overall the software does what it is designed to do but it could be better.Pros: The desktop application is easy to use and I really like mobile app.Cons: Searching for call recordings is clunking and could be much easier to use.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.