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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Ring Central Review" Pros: I used RingCentral for about 6 months for an internet marketing campaign I was doing. RingCentral was fairly easy to set up and use. I liked that I could have access to it as an app on my phone as well as on my computer. I mostly used it for calling and texting and it worked great. I realize there are many other features available as well that I never ended up using. I have recommended RingCentral to a few other people as well.Cons: I only used it for basic things like calling and texting and it w... read more
"Great idea and tool, but terrible customer service and a glitchy system" Pros: It's great to have communications centralized within one piece of software. Tracking all of this information as well with calls, meetings, etc. is very useful.Cons: System sometimes doesn't agree with other things in place and causes a glitch and/or difficulty in setting up services. Customer service isn't the greatest and takes a long time to resolve the problem as well as sometimes not helping at all.
"Less than Practical, Annoying Features " Overall: It was simply easier to utilize a paper form to reference checking email without the Ring Central feature. I prefered sending faxes in the traditional manner than trying to consolidate all phone line matters into one device.Pros: I liked the idea of how it was supposed to work for our agency. Unfortunately, it seems to have over promised as a product and definitely under delivered. What I DO like about the product is that I'm able to check voicemails from my email, which is ... read more
Great digital connectivity Pros: Join now feature allowing jumping on calls through single touch Cons: Dial in restriction - only 5 or less people can dial in with the base verison Overall: Easy navigation with excellent integration across all devices like mobile, desk and laptop
"Not bad but could be better" Overall: I have had trouble getting the help I need from their customer service. Overall the software does what it is designed to do but it could be better.Pros: The desktop application is easy to use and I really like mobile app.Cons: Searching for call recordings is clunking and could be much easier to use.
"Ring Central Review" Overall: In general this program is very useful and allows us to set up notifications as well as check old messages or past sent documents. This software is fairly user friendly and can be used by all office staff.Pros: I use this software primarily for incoming and outgoing fax services and appreciate that I have option of either using an application for my desktop or checking messages through the online system.Cons: The application will often have failed sent messages more often then the online progra... read more
"RingCentral sets the bar" Overall: Overall I really like it, it's just lacking here and there and there are too many updates which requires our IT to waste a lot of time just keeping one app updated across the company.Pros: Fairly easy to use, and pretty reliable service. Voice quality has gotten much better now, close to perfect.Cons: Selection / availability of hardware phones at a reasonable price is slim. Sending faxes can't be done outside of the RingCentral Phone app (can't do it in the RingCentral/Glip app). Attempti... read more
"use it instead of stationary phones" Pros: Our company switched to RingCentral s a part of cutting costs plan. It works ok, not super intuitive. There has been quite a learning curve. Their support is good though.Cons: Nothing major but small hiccups and frictions. For example, when you go to a user profile there is no easy way to add him or her to your contacts. really?
"RingCentral for Office Communication" Overall: Overall the experience with RingCentral has been positive. The features that we lost are outweighed by new features that help our customers get in contact with us more easily. It has been a much needed upgrade over our older phone system.Pros: Easy to communicate with other people in office. RingCentral also makes it easy to dial out of the office without assigning a call-out number.Cons: Once switching over to RingCentral it became extremely difficult to park calls or place cu... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.