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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Good enterprise VOIp communications solution" Overall: recommend as a virtual voip solution.Pros: the product has a very good smartphone app to make/ receive calls. the features are very good allows for setting custom call workflows and assignments. Since migrating from Vonage we have not had many issues with the service.Cons: The overall migration process from one provider to the other can be improved, it took us almost 1 week to get setup. Similarly the app is not the best solution to replace a hand held telephone, some f... read more
"Very Good Service" Overall: It helps me with my sales, I could not work without this software.Pros: I like the ability to install in the Desktop App, Cellphone and even on my tablet. The fax feature is very simple, its just the number@rcfax.com, other service use very long fax email in order to send by email, you can print directly to fax, or fax from Desktop App. I can send Pictures from the Desktop App and from Mobile App, this is very useful for my work. They had a promotion for a fee Headset and they delivered. I have u... read more
"Postive, ring central works great for our Business" Pros: Easy to setup phones, the soft phone is awesome I use it all the time. I like getting ym voicemail in email. Simple cloud managed solution. If you have solid internet the call quality is very good.Cons: Some times administration can be a little confusing. Usually it is decent though. It is cloud based, when amazon had an outage last month, the phones were down for a bit.
I use this in the recruiting department of a Trucking Company Pros: What I like most is that the real time reports that are available for everyone who uses it. It shows performance and productivity which is useful to gauge yourself throughout the day. Cons: What I like least about the software is the inability to handle multiple calls at once. I'm unable to put one on hold and answer another which can be very difficult in this line of work.
"Great customer support, the software works great as long as you have a good Internet connection." Overall: A great communication software, great for any company that has a lot of remote users, essential for International Marketing.Pros: Most softphones systems work great, although, what I really love about RingCentral is their customer support. They tend to make calls to me and my co-workers to know about our experience constantly, you can clearly see that they cater to their users, which is something I deeply admire from a... read more
"Best Business Voip I have used" Pros: I have been using VoIP for a long time now. As far as service, they are very good. Their system is set up for the end user to be able to set up their own system and arrange it however they want. It is nice that you don't have to call tech support every time you want to change a feature.Cons: The ALL ACCESS is also a bit of a con for some people. Too much power means you can easily mess up the system. You can delete accounts or rearrange the phone tree if you aren't careful. (This is onl... read more
"The future of small business phone systems" Overall: It's saved me money and given me more capability than my phone company ever could. It's also made it so I can be anywhere in the world working and still be able to use my business phone. It's been a great investment.Pros: Not only does this software use my number, I have an additional number as well as fax capabilities. It also has text capabilities and the RingCentral features like RC meetings and Glip. It can be used through a softphone, computer, or cell phone/tablet. ... read more
"Good quality, but expensive" Overall: Cost too much to get benefit.Pros: If you are looking to get a VOIP system and you need to look around at all of the different options, most of the systems out there have the same features but some can cost you a lot more than others. They do have a great outgoing fax (email to fax) system, you set up your email address in their system to allow outgoing faxes and simply email your attachment to (faxnumber)@rcfax.com you'll get an email confirmation of the attempt and success or failure.... read more
Easy to use Pros: I like the user friendly buttons and tools. Re-sending or forwarding a fax is very easy. The small window keeps it convenient to access on my cluttered workstation. Cons: I wish there was a reason or code for why a fax didn't go though. Even an old style fax would give you a code; whether it be busy or could not connect. Also, the cover pages should be easier to edit.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is open now. It will close at 6:00 p.m.