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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"It works on my phone and pc" Pros: Ease of integration with other platforms. I link it with my CRM and google apps. The setup of call flows is easy extremely easy to doCons: No complaints. I have been using the service for 8 years and the network quality, constant upgrades and feature enhancements have made it irreplaceable for us.
"Great way to confidentially fax and make calls" Overall: Easy way to fax from your computerPros: I can make business calls and faxes directly from my computer saving me time and money. Great way to keep my info confidential at minimum price.Cons: I primarily use this service for faxing so I haven't had any problems with it. I would recommend it to anyone.
"if you want to answer the phone, try another program " Pros: There are not many pros to this software, a pro is you can down load this to a mobile phone, as well as a desktop Another pro is also that you can text.Cons: The most annoying thing about this thing is that its a phone software, that never lets you answer the phone.... I can answer the phone maybe 3 out of 10 times, which is really really frustrating. I contacted their customer service more than once and they dont really have the skill set to help you. I did an in... read more
"Great quality sound on all calls and very user-friendly!" Overall: Clear phone calls that come through even International!Pros: Emails you when a call is missed or a voicemail is left so if for some reason our office is closed we can still return the call.Cons: I do not have any cons at this time for the Ring Central software as it meets all my needs for call answering.
"Ring Central has a lot of great features, but it doesn't work great for multiple locations" Overall: Ring Central is a great service with all of the features you need for VOIP. Call recording and forwarding are generally the most used features amongst our clients.Pros: It's pretty easy to set up. The team at Ring Central is knowledgeable about single-location offices. Call recording is a great feature, and it's also nice to be able to forward calls to a cell phone when needed.Cons: For clients with multiple locations, Ring ... read more
"I Love RingCentral Automatic Recording" Pros: I Love RingCentral Automatic Recording it is amazing. It automatically keeps the recordings that I make during my telephone calls.Cons: There are none. Like I said before, I Love RingCentral Automatic Recording it is amazing & It automatically keeps the recordings that I make during my telephone calls.
"I have been using Ring Central for a little over 3 years" Pros: The system is easy to use and they have a soft phone download feature for headset use. It is convenient and works with other programs as wellCons: One thing that I am not a fan of but it isn't really a bad thing is that every user has their owner log in information to update the settings. I think it is better to have the option to change settings for all of the users at once.
"Very good tool when it works, but there are frequent bugs." Pros: Ring Central is one of the best VOIP systems. There are many integrations (with CRMs like Salesforce for instance) and the interface is easy to use (on your computer or cell phone). The features that the vast majority of companies need are available and easy to set-up.Cons: There are bugs/issues a bit too often. If your business requires constant phone calls, your phone system's reliability is of the utmost importance. Unfortunately, Ring Central has issues q... read more
"Does the job, but error prone." Pros: RingCentral allows me to call people from my computer. It has click to dial and a chrome plug-in, both of which are convenient.Cons: The errors. Calls drop, dial tracking into SalesForce worked sometimes or not at all we just had a bunch of issues with this program. We ended up switching the software that we used to make outbound calls because of this.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is open now. It will close at 6:00 p.m.