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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"I Love RingCentral Automatic Recording" Pros: I Love RingCentral Automatic Recording it is amazing. It automatically keeps the recordings that I make during my telephone calls.Cons: There are none. Like I said before, I Love RingCentral Automatic Recording it is amazing & It automatically keeps the recordings that I make during my telephone calls.
"I have been using Ring Central for a little over 3 years" Pros: The system is easy to use and they have a soft phone download feature for headset use. It is convenient and works with other programs as wellCons: One thing that I am not a fan of but it isn't really a bad thing is that every user has their owner log in information to update the settings. I think it is better to have the option to change settings for all of the users at once.
"Very good tool when it works, but there are frequent bugs." Pros: Ring Central is one of the best VOIP systems. There are many integrations (with CRMs like Salesforce for instance) and the interface is easy to use (on your computer or cell phone). The features that the vast majority of companies need are available and easy to set-up.Cons: There are bugs/issues a bit too often. If your business requires constant phone calls, your phone system's reliability is of the utmost importance. Unfortunately, Ring Central has issues q... read more
"Does the job, but error prone." Pros: RingCentral allows me to call people from my computer. It has click to dial and a chrome plug-in, both of which are convenient.Cons: The errors. Calls drop, dial tracking into SalesForce worked sometimes or not at all we just had a bunch of issues with this program. We ended up switching the software that we used to make outbound calls because of this.
"Decent fax system " Pros: I like that it can be installed on as many computers as needed. I also like the online portal for a back up to the softphone appCons: The system doesn't always update consistently throughout all the installed soft app, maybe we have to many logged in at once, not sure.
"Phone system for businesses" Pros: It is easy to use and quite simple to learn the phone system as time passes. They have different options for services as well as telephones.Cons: Their customer service is not good at all, it takes awhile to get through and once you get through they just want to send someone out.
"The platform is extremely clean and user friendly" Pros: RingCentral has by far the easiest setup compared to others that we've used. Communications were in the cloud, in no time! Another plus, due its compatibility with other platforms - it allows for greater flexibility than the alternatives.Cons: I can't think of any downside to having RingCentral. Due to the swift deployment and many features, it's hard to be disappointed with choosing them for your VOIP solution.
"One of the most complete easy to use fully cloud solutions out there" Overall: If you are starting out, you might want to try a cheaper provider first, or bundle with Office 365 if you already have that. I know this is a solid solution. I've never had the chance to use anything else for VoIP, but I know this will get certainly get the job done well. I would have no reservations going into this at all if you need to make a quick decision. This company will be able to handle your system and do everything you need within reaso... read more
"Ring Central allows our team to all have their own extensions and departments for calls." Overall: Keeps our entire business under one line with the proper call forwarding to each department and employee. Costs are fairly low, but call quality is fantastic and anyone can hear me loud and clear with no issues in regards to dropped call, static, etc.Pros: Very quick to set recruiters and employees up with their own extensions. Fairly easy to work on call forwarding (ex: 1 for recruiting, 2 for dispatch, etc). Call quality is ... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.