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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Always accessible, regardless of where you live" Overall: I looked at several VOIP services and Ring Central seemed to have "it". Since I work from home I didn't want my personal home number or work cell number out there because then I'd have a difficult time weeding out business vs personal calls. With forwarding I was able to set up different tones depending on the call type, without having to pay for "vanity" numbers.Pros: VERY easy to set-up! Call forwarding when I am traveling. SMS capabilities. "ring too" is silly eas... read more
"Best small business phone system out there" Pros: It is hands down the best small business phone system out there. A lot of features. You can get it to do whatever you need. The app is great for transferring from your mobile device to landline.Cons: Sometime the features can be cumbersome to use or setup. It isn't always clear what the adjustments you are making will do. It would be nice to have a way to push all of the changes to all extensions, groups, etc. Expensive!
"Ringcentral VoIP is a feature rich solution for your business phone system." Overall: A Seamless and hassle free VoIP phone system that has all the bells and whistles of an enterprise phone system.Pros: Every feature you can think of is included and support is fast and resolves all issues. I like that I can access my phone using my PC or my mobile device as if I was in the office.Cons: The cost. It is pretty expensive compared to say VoIP service through an ISP provider. if it is within your budget and you need a robust fea... read more
"Great, flexible telephone management system" Pros: Once it is set up, it can handle all the telephone needs of a SMB. Rich feature set - most of what you could possibly want is available.Cons: Complicated and sometimes inflexible set up: call ease and quality is dependent on settings. Very occasionally buggy.
"I find RingCentral to be very efficient and easy to work with for my needs" Overall: The calls come through efficiently and effectively. I don't think I've ever had to say "RingCentral has messed something up." Consistently, quietly efficient.Pros: I like being able to track calls on a call log that I can download into Excel. I can download call logs and use the Find option in Excel to check for numbers to prove the presence of calls. I use the RingCentral app on my smart phone. The ability to text as well as call is very h... read more
"Great telephone system" Pros: I have used this software in limited capacity but found it easy to use and better than similar systemsCons: I don't have anything negative to say about this product, it ticks all the boxes as far as I'm concerned
"Overall good." Overall: Making phone calls, recording call in case I forgot something, showing my calls to my boses for them to grade me, for coaching purposes, etc.Pros: Records my calls when I need it to, sends calls to my cell when I'm out of the office. It also sends voicemails to my cell when I am not in the office. So overall it takes care of all of my phone needs.Cons: Sometimes the reception is spotty. This is very frustrating because I am a salesman and I need my voice to come off positively or else I can lose a sa... read more
"Easy to use faxing service that meets all of our needs." Overall: Easy to use faxing service and notification system.Pros: Our office utilizes RingCentral for all of our faxing needs. The program is very easy to navigate and is very reliable. We love the almost instant notification when a fax fails so we can remedy the issue immediately with our clients.Cons: The program does take a little longer to load at the initial start up but other than that, the program works great.
"Overall great solution for business phone service" Overall: Overall good product but there is a learning curve on the setup (Complex interface) and their phone support isn't greatPros: Very powerful solution that can be fully managed through their online interface. I like the support of all of the Polycom phones, support for presence, call queue setups, schedules, etc. It's a very comprehensive system that does a LOT.Cons: Two issues we have..... 1) We used to use phone.com and we found we had better control of the call flo... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.