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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"I find RingCentral to be very efficient and easy to work with for my needs" Overall: The calls come through efficiently and effectively. I don't think I've ever had to say "RingCentral has messed something up." Consistently, quietly efficient.Pros: I like being able to track calls on a call log that I can download into Excel. I can download call logs and use the Find option in Excel to check for numbers to prove the presence of calls. I use the RingCentral app on my smart phone. The ability to text as well as call is very h... read more
"Great telephone system" Pros: I have used this software in limited capacity but found it easy to use and better than similar systemsCons: I don't have anything negative to say about this product, it ticks all the boxes as far as I'm concerned
"Overall good." Overall: Making phone calls, recording call in case I forgot something, showing my calls to my boses for them to grade me, for coaching purposes, etc.Pros: Records my calls when I need it to, sends calls to my cell when I'm out of the office. It also sends voicemails to my cell when I am not in the office. So overall it takes care of all of my phone needs.Cons: Sometimes the reception is spotty. This is very frustrating because I am a salesman and I need my voice to come off positively or else I can lose a sa... read more
"Easy to use faxing service that meets all of our needs." Overall: Easy to use faxing service and notification system.Pros: Our office utilizes RingCentral for all of our faxing needs. The program is very easy to navigate and is very reliable. We love the almost instant notification when a fax fails so we can remedy the issue immediately with our clients.Cons: The program does take a little longer to load at the initial start up but other than that, the program works great.
"Overall great solution for business phone service" Overall: Overall good product but there is a learning curve on the setup (Complex interface) and their phone support isn't greatPros: Very powerful solution that can be fully managed through their online interface. I like the support of all of the Polycom phones, support for presence, call queue setups, schedules, etc. It's a very comprehensive system that does a LOT.Cons: Two issues we have..... 1) We used to use phone.com and we found we had better control of the call flo... read more
"Offers a more effective option for business communication." Pros: My favorite feature is the faxing capability. I love that I don't have to print anything! I can upload files to fax them out, and I receive .pdf files that I can view and not have to print.Cons: It is very simple to use. I haven't encountered a problem yet, and have not had to contact customer service.
"Affordable, Easy Setup but Support is Lacking" Pros: Ring Central is an affordable option to use. We have used it over the last several years. What we liked was pricing, features and ease of use for non-technical users. Setting it up and having it look like you had a whole team working for you rather than our smallish staff was a nice plus. In addition, we easily had one account that was used for a couple of different businesses without causing any confusion for our clients. Loved being able to have different exCons: Have a... read more
Ring Central Contact Center Review Pros: Awesome for small to large businesses - this contact portal has literally grown with our company and is a living-breathing document that is accessible to all of our staff! Seriously awesome! Cons: I have very little cons to say - granted I love everything Ring Central, but the biggest con is just the "ticket" system and having to rely on a reply from Customer Service when you have an issue.
"Okay for office environment" Pros: I love that we can actually download the application on the phone. When we are not on our desk, we can still take phone call on our cell because the phone call gets forwarded to our cell phone.Cons: The only thing that I hate probably, NOTHING. Oooo probably changed the automated robot voice to be more not like robot?
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is open now. It will close at 6:00 p.m.