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RingCentral Charlotte
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Used Ring Central for our business for 10 years, the first 8 years it was great, good customer service. Then two years ago it all changed, while the product is solid, the deceptive billing practices they implemented were horrible. Would not wish them on my worst enemy.
After years as loyal RingCentral customers, we’re outraged by their deceptive billing. For over a year, they charged us $90/month for a DigitalLine Unlimited feature—even after we canceled the associated phone numbers. We assumed the charges would stop, but instead, they continued without any notice, alert, or transparency. When we finally caught it, their response was blame-shifting and zero accountability. They claimed it was our responsibility to cancel a feature we didn’t even know was still active—despite removing the p... read more
Garbage company with a garbage product, had them and canceled their service literally within 2-1/2 hours of having them because their integration into Salesforce didn’t work and failed. They kept trying to blame sales force. It’s been 4 months and we still haven’t received a refund despite getting several verifications and emails. STAY. FAR. AWAY. From this company.
The customer service experience with this company is nothing short of a complete disaster. What should be straightforward, like making a simple phone call, quickly turns into a drawn-out nightmare every single time. It’s as if no one there knows how to do their job properly. Every minor change or request is met with confusion, delays, and endless frustration. The SMS registration team is the epitome of incompetence. For the past 9 months, I’ve been trying to register my business, and despite following every instruction give... read more
this company was called in order for our company to actually use their system. I explained to them exactly what I needed in detail they got me all the way to the end charged me and then told me that they couldn't actually do what I needed them to do. I asked them why they continue when I expressed several times exactly what I needed only for them to tell me that they couldn't provide all of that. They will yes yes yes you until they get your card information and then backpedal tell you all the things that they can't do. I do... read more
Frequently asked questions about RingCentral Charlotte
How is RingCentral Charlotte rated?
RingCentral Charlotte has a 1.9 star rating with 40 reviews.
When is RingCentral Charlotte open?
RingCentral Charlotte is open now. It will close at 6:00 p.m.