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RingCentral Charlotte
About this business
Used Ring Central for our business for 10 years, the first 8 years it was great, good customer service. Then two years ago it all changed, while the product is solid, the deceptive billing practices they implemented were horrible. Would not wish them on my worst enemy.
After years as loyal RingCentral customers, we’re outraged by their deceptive billing. For over a year, they charged us $90/month for a DigitalLine Unlimited feature—even after we canceled the associated phone numbers. We assumed the charges would stop, but instead, they continued without any notice, alert, or transparency. When we finally caught it, their response was blame-shifting and zero accountability. They claimed it was our responsibility to cancel a feature we didn’t even know was still active—despite removing the p... read more
Garbage company with a garbage product, had them and canceled their service literally within 2-1/2 hours of having them because their integration into Salesforce didn’t work and failed. They kept trying to blame sales force. It’s been 4 months and we still haven’t received a refund despite getting several verifications and emails. STAY. FAR. AWAY. From this company.
The customer service experience with this company is nothing short of a complete disaster. What should be straightforward, like making a simple phone call, quickly turns into a drawn-out nightmare every single time. It’s as if no one there knows how to do their job properly. Every minor change or request is met with confusion, delays, and endless frustration. The SMS registration team is the epitome of incompetence. For the past 9 months, I’ve been trying to register my business, and despite following every instruction give... read more
Our Optometry Office started with Ring Central because their google rating was high but that was a mistake. Customer Service was horrible from beginning to end. Service was ok once we finally got set up. However, any issues we had with them were difficult to resolve. Even leaving the company & moving to a different phone & fax service provider was difficult. The new provider of services set up was so quick & easy. It is 2 months since we changed companies & Ring Central is still charging us monthly. I would NEVER Reco... read more
Frequently asked questions about RingCentral Charlotte
How is RingCentral Charlotte rated?
RingCentral Charlotte has a 1.9 star rating with 40 reviews.
When is RingCentral Charlotte open?
RingCentral Charlotte is closed now. It will open tomorrow at 9:00 a.m.