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RingCentral Contact Center

4.5

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.5241 reviews
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Alicia K.'s profile image
Alicia K. 
9 years ago

Best thing since sliced bread! Overall: I love ringcentral! I tell anyone I can. 

karl h.'s profile image
karl h. 
9 years ago

Use this on a daily basis, never a problem. Overall: Keep doing what you're doing. 5 Star customer service all the way! Very happy customer here. 

Mark S.'s profile image
Mark S. 
9 years ago

Great service experience Overall: Rep was very knowledgeable, professional and courteous. The setup work was involved and required multiple steps through multiple menus. Rep did a great job of walking me through them via our chat session. His responses were quick and easy to follow. Great service experience. Thank you. 

Mandy K.'s profile image
Mandy K. 
9 years ago

Top Notch Product and Top Notch Customer Service! Overall: Janna was my technical support representative and she was excellent. She had a great attitude. She spent time with me and was helpful in explaining the steps we were taking to check my device. I'm not very technically proficient so I found this very helpful. Once we realized the device I was sent was likely defective she immediately ordered another one and had it shipped over night. Great support experience and RingCentral needs more just exactly like her. Thank you! 

Katie B.'s profile image
Katie B. 
9 years ago

Wonderful! Overall: The RingCentral team member was extremely kind and helpful! He was very professional and respectful! He did whatever it took to help resolve the problem we were having! I am super satisfied! 

Carla M.'s profile image
Carla M. 
9 years ago

Been a Ring Central customer for years - love the product and service! Overall: I procrastinated for weeks before calling in to fix my phone. It had an issue that wasn't so bad I couldn't use it and I just kept putting it off. When I finally called in to get assistance it was super easy - next time I won't wait weeks before I call to resolve my issue. :-) Customer service is great! I am very glad I switched to Ring Central, not only do I get better service but for a better price! 

Nich B.'s profile image
Nich B. 
9 years ago

Knowledgeable, Proactive Support Overall: My support representative was very polite and responsive, he seemed to care if my questions were answered and if I was getting what I needed out of my RC account, he also took the time to find me a solution that worked with my account but still met my needs. 

Leah B.'s profile image
Leah B. 
9 years ago

Great overall busines communication system Overall: RingCentral is wonderful for a small business. I love that I don't even have to have a phone. Just my computer. Also love the RingCentral Meetings. I use it to create training videos for my team. They keep adding features, which is awesome! 

Stephen J.'s profile image
Stephen J. 
9 years ago

Great Service for the Small Business Owner Overall: Great Service for the Small Business Owner. Have been using the service for 4-5 years and love it. Great value for the service and features that you receive. 

Frequently asked questions about RingCentral Contact Center

How is RingCentral Contact Center rated?

RingCentral Contact Center has a 4.5 star rating with 241 reviews. 

When is RingCentral Contact Center open?

RingCentral Contact Center is closed now. It will open tomorrow at 9:00 a.m.