I had a great experience with the sales, scheduling and installation of my carpet. They were very accommodating and friendly. The only negative experience is with the fumes off-gassed from the carpet. I have not been able to sleep in my home for 6 days now due to the odor causing me intense nausea and headaches. Perhaps I am just overly sensitive to it. Do not let this deter you from using Rite Rug.
Jessica, along with Judd and his team, were awesome to work with. The quality of work was exactly what we expected. What really made the experience so positive, (and why I would recommend their services to everyone) was the communication. From the beginning to the end, Jessica and Judd made sure we were taken care of and understood the process from start to finish.
We used Rite Rug Home for LVP flooring and a complete kitchen remodel. Very pleased with all their work. Jud & his crew completely gutted our outdated kitchen down to the studs and rebuilt it with beautiful cabinets, lighting, island, countertops, flooring. Crew was professional, on time, clean, and took great pride in their work. Had help from their designer Jessica to make selections that we love and were in our budget. Looking forward to continuing the remodel in our bathrooms soon- definitely sticking with Rite Rug Home!
My experience with RiteRug was100% positive. Korie Conley was fantastic. She helped me choose my flooring and even brought samples to my house to see what the floor would look like in the kitchen and bathroom. She was wonderful to work with. The installers were on time and did a great job installing the floor. I would highly recommend Kori and RiteRug and would use them again if I ever needed another floor.
Our sales person Rick at the High St Clintonville store took very good care of us. He would always respond promptly whenever we had any questions regarding our flooring. He kept us informed of the ordering and expected date of arrival and install date and time. The installers were polite and worked quickly to install flooring and did a good job cleaning up! I would highly recommend them over Levi Flooring on Bush Blvd where we went first and they dropped the ball not responding or keeping appts!
