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Robins Estates
- Real Estate Agents
- Nottingham, CHS
About this business
Robins Estates is a premier estate agency based in Nottingham, renowned for delivering exceptional property services. With a strong commitment to client satisfaction and a deep understanding of the local property market, we specialise in providing top-notch solutions for all your property needs, whether it is sales, property management or property sourcing. Our dedicated team of experienced professionals is passionate about helping you navigate the complex world of property. Whether you're buying, selling, renting, or invest... read more
Location details
5 Derby Road, Nottingham, CHS, NG7 1ND, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I cannot stress enough how horrendous Robins Estates are. The service was far below any acceptable standard, and the staff, particularly Angela, were nothing short of appalling. Angela's attitude throughout is absolutely disgraceful. She was dismissive, unprofessional, and just vile. Every interaction with her left me feeling disrespected and ignored. She seemed to go out of her way to be unhelpful, and it was incredibly frustrating trying communicate with her. It's clear that customer service is not something she values, a... read more
Avoid! Our experience with them was disappointing from start to finish. First, there was no one in the office on our scheduled move-in day, and when they finally did respond, they gave us the wrong keys leaving us waiting around for hours. Throughout our tenancy, multiple maintenance issues went unresolved despite us reporting them several times. When we moved out after finishing uni, they deducted an outrageous and unjustifiable amount from our deposit. To put into perspective, they charged £200 to empty the outside bins, ... read more
STUDENTS AVOID!! Honestly wish I listened to the reviews when choosing these estate agents. From start to finish they were absolutely awful. At the beginning of our tenancy we had random painters and decorators coming into our home late at night with no notice from Robins. This was very scary as young girls in the middle of Nottingham with random men walking into our house who spoke little to no English. The second issue was when one of my house mates room started leaking from the ceiling onto her bed, not just a little bit... read more
ALL STUDENTS AVOID! Incompetence at its highest! Don't make the same mistake we did by renting with this company. I booked a time slot to collect the keys from Robins Estates' office, but when I arrived, no one was there at the scheduled time. After waiting, someone eventually turned up, only to hand me the wrong set of keys. Sadly, this was just the beginning of the incompetence we experienced throughout our entire year’s tenancy. Numerous issues went unresolved, emails were ignored, and even after reporting problems rep... read more
Avoid at all costs - awful service - awful experience. Incident 1: When coming towards the last few months of our tenancy. We were sent a check out list on the 11/06/2024, 81 days prior to our end of Tenancy. Freya Parsons then contacted us again on the 21/06/2024 asking us collectively when we were moving out of the property. We responded with the “31/08/2024”. However it felt as if she wasn’t satisfied with this; following up again again on the 03/07/2024 asking us individually when we were moving out. To which again we ... read more
Frequently asked questions about Robins Estates
How is Robins Estates rated?
Robins Estates has a 5 star rating with 49 reviews.
When is Robins Estates open?
Robins Estates is closed now. It will open tomorrow at 9:00 a.m.