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Rogers & Hollands Jewelers
- Jewelry
- Roseville, MN
About this business
Location details
1595 Highway 36 W, 614, Roseville, MN, 55113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedTake the time to work with you. Very knowledgable. Very freindly.
Business response:
Hi, Ann. These words go a long way, and motivates us to work even harder, thank you for the review!
Janessa and the rest of the Rosedale team were so helpful with our jewelry purchases leading up to our wedding day in September. My husband and I would stop in multiple times a month since we’re always at the mall and just browse, waiting for the right ring to catch our eyes. Leading up to the wedding there were 2 issues Janessa helped us with - the first was that my husband’s wedding band was too small! Rush orders to stretch the ring out were put in but it wasn’t enough, a whole new ring was needed. The new ring came in ju... read more
Business response:
Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted, family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
We have bought many Items of Jewlery from Rogers & Holland's and love everything. Prices are reasonable there help are hepfull but not pushy which I like. There Jewlery is good quality. We will continue to be purchasing more Jewlery in the near future.
having the same problem diamonds falling out of my ring
Business response:
Hi, Spicer. At Rogers & Hollands® Jewelers, we appreciate you taking the time to share your experience with us and apologize we did not deliver the level of service our guests have come to expect. If you would like to discuss this further please reach out to our Guest Relations Team by emailing info@rogent.com or by calling them at 1-800-326-4116 option 1 and then option 6
My husband brought my ring in to be inspected. It was found to have a loose stone due to the overall gold wearing down over the past 19 years. We were not up to date with 6 month checks due to the pandemic and multiple stores closing near us. They told my husband that they would not honor the warranty due to being late and wanted to charge us $500 to fix the ring that costed us $600 originally! We could understand having a penalty for not brining it in, but that would not have made a difference as it is not missing any s... read more
Business response:
We appreciate you taking the time to share your experience with us and apologize we did not deliver the level of service our guests have come to expect. If you'd like to discuss this with our guest services team here at our home office, please email our team at info@rogent.com.
This is the SECOND TIME THE PRONG BROKE! I can hardly even wear my $600 ring because it breaks and loosens. Not to mention the jeweler who helped me and my fiancé failed to direct us to other FOREVER RINGS! I’m very very very upset! The quality of my “engagement” ring is highly disappointing... I have a lifetime warranty but who wants to go and get their ring fixed every three four months forever? I sure don’t. NEVER BUY FROM Rogers & Hollands Jewelers you will thank me later! Worst jewelry store. And worst service! If I’d ... read more
Business response:
Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
Company closes stores and will not honor previous warrant from 2009! Will never shop here again!!!
Business response:
Hi Nancy! Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal. Given the opportunity, we would like to learn more details about your case and to be able to make things right (once and for all). If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look f... read more
Today I was insulted at the Rogers & Hollands jewelry store in Rosedale Mall. About two to three months ago (before my Dad passed away), I took the watch my father gave me to the jewelry store to be repaired. It required them to send it out and would cost me $100 to repair. I told them that the price was fine because the watch was special to me. Well two weeks ago they call saying Citizen needed a special part to repair the watch and therefore I wouldn't get my watch back until September if I wanted it repaired. I told them ... read more
Frequently asked questions about Rogers & Hollands Jewelers
How is Rogers & Hollands Jewelers rated?
Rogers & Hollands Jewelers has a 4.6 star rating with 320 reviews.
When is Rogers & Hollands Jewelers open?
Rogers & Hollands Jewelers is open now. It will close at 8:00 p.m.