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Rogers & Hollands Jewelers
- Jewelry
- St. Louis, MO
About this business
Location details
340 South County Center Way -340, St. Louis, MO, 63129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedHuge shout out to the staff at Rogers & Hollands! The manager was able to find the perfect wedding ring to match my unique engagement ring. Both staff present last night were friendly and helpful! We will be recommending and visiting them for all our jewelry needs!
Business response:
Hi, Rena. We are thrilled to learn that you had a positive experience with us! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
RecommendedSouth County is my new go to jeweler! Incredible selection and the very best staff! Rose spent as much time with us as we needed! Such a pleasant girl to work with! I will make sure to see her to help me every time I come in. One very important aspect about this jeweler, the “other” ones have you buy a protection plan but you have to take your jewelry in every six month to be inspected and get a signature that all was ok in order for your protection plan to be in affect! If you miss visiting and something happens they’re not... read more
Business response:
Hi, Annie. We appreciate all of the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
RecommendedI love the quality of our jewelry, the fact our In House credit is directly through Rogers & Holland’s and the best part is our life time warranty!!!
Business response:
Hi! Thanks for the compliment, Rose! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
Business response:
Thank you for your feedback. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
Would not back up the warranty we purchased. said we were told the wrong thing by their employee when we purchased. Not our fault their employee didn’t know the correct information and they wouldn’t stand behind what employee said. Will never shop here again as can’t trust anything they said and won’t stand behind anything. What a joke and waste of money. Spare yourself the trouble and shop elsewhere. Or at least get everything the employee says in writing from a manager and maybe then they will for once stand behind th... read more
Business response:
Hi Mike, Thank you for reaching out to us here and bringing this situation to our attention. First and foremost I would like to apologize for any inconvenience we may have caused you, as well as any communication from our associates that has led to your distrust of our family-owned & operated company. Above all else, providing excellent guest service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case and to be... read more
Disgusting business practices! Zero concern for their customers, only the bottom line. Instead of honoring a lifetime warranty, they took an insurance payout, destroyed a wedding band, and lied about it for two months. Stay away from these scumbags!
These guys took my sister's wedding ring in for a repair, and then destroyed it when the cost to repair was higher than the value of the ring. They did not ask my sister if that's what she wanted, and she had purchased the lifetime warranty. Never do business with these shady characters.
I buy diamond here and diamond get cloudy..they dont fix it and said because im not look when i buy
Frequently asked questions about Rogers & Hollands Jewelers
How is Rogers & Hollands Jewelers rated?
Rogers & Hollands Jewelers has a 4.6 star rating with 92 reviews.
When is Rogers & Hollands Jewelers open?
Rogers & Hollands Jewelers is closed now. It will open at 11:00 a.m.