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Rosario Lopez
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Provided prompt responses
Business response:
Hi Gregory - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rosario was very responsive to questions and tracked down answers when information was needed from others. The entire process went smoothly!
Business response:
Hi Nancy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rosario was the best. Always responded and thorough
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Antonio and Rosario are the best. They were there for me the entire process and was very responsive and went above and beyond. I was fortunate to have them assist me
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
I had a great experience with the loan officer, Jennifer Brucker and mortgage success team representative Rosario Lopez. My problems were with the team which originally was researching and verifying income before the rate could be locked in. They kept asking for the same documents over and over. The second problem was with the underwriting. Even though the information had been verified prior to rate lock, they kept asking for the same pieces of information which had been provided multiple times. Almost as multiple people wer... read more
Business response:
Hi Soheyla - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Laura Hernandez is a consumate professional. She kept me informed, and timely, throughout the entire loan process. Without reservation: you are very lucky to have her on your staff. She is "a keeper!" Scott Hargrove, 1138
Business response:
Thank you for the positive review, Scott! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I had to select a box; in order to submit but I do not agree with the selection. Nothing was difficult at all. It was very easy and appreciated the hard work Rosario did on my behalf.
Business response:
Hi Edward - Your feedback is greatly appreciated. Thank you for the review.
Super communicative team that kept me sane through this process.
Business response:
Hi Grisel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Rosario was amazing and I appreciate everything she did to help me along the way
Business response:
Hi Benjamin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Enjoyed working with Anthony Trozera and Rosario Lopez. They were very helpful and professional!
Business response:
Hi Maegan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about Rosario Lopez
How is Rosario Lopez rated?
Rosario Lopez has a 4.6 star rating with 435 reviews.
When is Rosario Lopez open?
Rosario Lopez is closed now. It will open tomorrow at 9:00 a.m.