Rumpke - Columbus District Office

Casey Huff 

on Google

a week ago

We have a residential dumpster that we pay for weekly pickup. For the last several months, they have only picked up approximately every 2 weeks. We call weekly, they don’t care. The supervisor will not answer the phone, even when employees say she’s present in the office. We pay the weekly fee and fuel surcharge for the only trash service that services our area. This feels like corporate greed and theft. I will be reporting to the attorney general. We have documented over 20 calls this year!! 

David Ramsey Jr 

on Google

a month ago

Here its Saturday the 29 th , I called Monday the 24th and it’s still here! It’s placed on solid ground so the ground is not saturated. I called to have it removed why is it still here? Messed up my schedule and other contractors had to be pushed back cause it’s in my way. Honor what you advertise in service stop making excuses that the ground is to wet to pick this dumpster up. 

Jacques Poirier 

on Google

2 months ago

Since the beginning of the yr, this company could only fine excuse for not picking up our trash on their designated day, but they could take our money and not supply the service until the following week and even their you got to call them, their driver s seem worthless when it comes to weather, so the customers pay the price, especially when you live out of city areas, so choose well bc they are unprofessional to make there driver's do the job. So the company suffers their them. 

Mike Hunt 

on Google

3 months ago

My trash hasn't been picked up for over a week. My service is payed for and I have never been late on a payment. I called rumpke to see if someone could get my trash and was told they would send someone out in the next 48 hours. I couple of hours later, I witnessed a rumpke truck drive right by my house and pick up the neighbors trash and drove right past my overflowing trash can. This is Unacceptable!!! I had to pay to take the rest of my trash somewhere else. I should get refund as well since I had to take my trash somewhe... read more

R A 

on Google

3 months ago

Was text that trash was canceled and would be pick up the following week. Rumple change and picked up few days later and didn't send update text. So trash wasn't picked up. Do better communication is important. Use the systems that you have in place and do better.