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5474 Jaysville-St Johns Rd, Greenville, OH, 45331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
On Friday, September 18, my wife noticed the Rumpke truck coming down our street and also stopping at our house. About 5 minutes later she wanted to get the trash cart from the curb but the trash cart was gone. I called Rumpke and reported the missing trash cart. I was informed that the trash cart might have been fallen into the truck and for safety reasons the workers are not allowed to take the cart out of the truck. I understand this safety measure and I also understand that something can happen. No question. BUT: I do NO... read more
Put simply, they suck! They're overpriced, they're not dependable, they don't put trash cans back where they belong. This morning we had to drive around the trash cans in the street that were on their sides, like we were on an obstacle course, all the way down the street. If you have a problem, it won't get resolved the first time. If you have another option, even if it's more expensive, take it.
I was a customer up until recently. They were good while I had them except for the fact that they continually raised our bill. I called and asked to talk to someone about it the billing and they said there was no one I could talk to and if I didn't like the price, I could find someone else. I then shopped around and found a local service that was much cheaper. I called Rumpke again and asked if they would be willing to price match? I was again told the bill was not negotiable and they could continue to raise it as fuel pri... read more
Business response:
(NAME), we apologize for your experience. Exceptional customer service is a tenet of our business, but we appear to have dropped the ball in this particular instance and we would like to look into the matter. Gas prices are finally coming down and as consumers, we are enjoying the benefits! However, diesel fuel, which is what most of our fleet runs on, costs more than unleaded gas largely because of new standards requiring blends that work to reduce emissions and pollution. It is important to note that Rumpke's fuel surcharg... read more
Rumpke - Greenville District Office & Transfer Station has a 4.3 star rating with 707 reviews.
Rumpke - Greenville District Office & Transfer Station is closed now. It will open at 7:00 a.m.