Rushmore Loan Management Services

4.7

★★

712 reviews

|Finance|CA 92618

15480 Laguna Canyon Road, Suite 100, CA 92618

(949) 341-0777

https://www.rushmorelm.com/

Financial Services, Mortgage Brokers

Closed now

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About

About Us Rushmore Loan Management Services LLC is dedicated to providing outstanding loan servicing and customer support as part of our commitment to uphold ethical and honest business practices. Rushmore is a customer-focused organization that believes in providing the highest level of customer care. We treat all of our customers with respect, courtesy and integrity. We understand the importance of homeownership, and we recognize that at times, economic changes can make it difficult to make your mortgage payment. We encourage customers to contact us at 888.504.7300 to discuss assistance programs we may have available for you. If your loan is owned by Fannie Mae or Freddie Mac, there are s

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Reviews(307)

Google Reviews(539)

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TIMOTHY M. on BirdEye

★★

5 months ago

Be sure when you take over a loan send updated info to the client homeowners insurance co since its included in the payment along with the property taxes. I had to contact Farm Bureau because they sent me a notice saying my insurance hadnt been paid. WHY. YOU ALL FAILED TO CONTACT THEM ABOUT THE TRANSFER OF MY LOAN FROM BAYVIEW. GET THINGS STRAIGHT! !!

FRANCISCO C. on BirdEye

★★

5 months ago

Great customer service.

CARLA J. on BirdEye

★★

6 months ago

The service was greatly appreciated

CHRISTINA T. on BirdEye

★★

6 months ago

customer service could be better...Need a better online systems. Customers should always be able to make payments on line

LILLIE H. on BirdEye

★★

6 months ago

It is hard to get someone on the phone a real human voice.

JOHN H S. on BirdEye

★★

7 months ago

My experience with Witley was exceptional as I called earlier this month to make February payment and was told I owed nothing as it was paid. Slight oversight on your rep. Whitley corrected the error and assured me no late fee as I was calling to make March payment. My compliment to her for not allowing me to get upset. She is a skilled professional at customer service.

JOSE MEDINA H. on BirdEye

★★

8 months ago

Excellent Odalis Rohena

ELLA J. on BirdEye

★★

8 months ago

I sm very unhappy with the upcoming baloon payment thay your agency is going to inflict through Beneficial. Beneficial has conducted some ruthless business, now that procrss had been passed on to you. I am an older woman not wishong to make house payments for an additional 34 years ad your baloon payment suggest. I am exploring Federal help to look into all transactions relatve to my account. I suspect through professional help that I am and was dealing with a preditory loan. God help me and help me to forgive all who participated. I have bern making house payments for over 30 years. Why would I want an additipnal 34. I would be dead by then. I am close to 70 now, WHY?

MARGARET B. on BirdEye

★★

8 months ago

Thanks so much for offering a human ear willing to listen and offer a solution to my situation.
So happy to talk to a real person!
Thanks!