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Ryan Halbower
- Portage, MI
About this business
Location details
6714 S Westnedge Ave, Portage, MI, 49002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 07:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
I have never been so appalled by a dental service in my entire life. My husband had to have several teeth extracted in order to get a set of dentures. Five teeth were being pulled including a wisdom tooth the doctor who attempted to pull my husbands teeth broke every last tooth while trying to extract these teeth it was so so bad that another doctor had to be called in to finish this nightmare. After several xrays to make sure the teeth were indeed all out dentures were shoved in his mouth with no instructions what so ever... read more
Business response:
I am so sorry Zemiriah; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
When I tried to get dental services with Aspen Dental, I had to ask them to accommodate my ADA disability. Instead of attempting to help me gain access, they asked me if I had insurance and then told me to call my dental insurance to ask them for suggestions where to get dental care. This is blatant discrimination against someone with a disability. All places of public accommodation are required to be accessible to people with disabilities, not tell me where else to go for care. I took this all the way up to the corpor... read more
Business response:
I'm so sorry to hear that. Everyone should feel comfortable at an Aspen Dental practice. Please let our Patient Satisfaction team know your name so that we can discuss the experience you had, and then can help address your concerns. You can reach us directly at 1-866-767-0890, please call. - Cindy, ADMI
I'd do 0 stars if I could. If you have an emergency DO NOT go here, chances are they won't be able to get you in. And if they do it's ONLY for X-ray. The lady at the front desk is rude as all can be, do not advertise were here to help when you guys shut me down and said you couldn't help. So messed up I'll be letting my family know as well- as they were the ones who referred me in the first place.
Business response:
I'm so sorry to hear this, Katie. I encourage you to let the Patient Satisfaction team know about your experience, so they can address these concerns directly: 1-866-767-0890. - Krista, ADMI
I went due to bridge needing new post that broke. Started well I thought got X-rays put in room to get exam and hygienist was very rough. I jumped a few times and she just kept hurting and jabbing pick into my gums. Then an older lady with grey hair was rud. She said hey Buddy you should take better care of your teeth. Maybe I should but I was not her Buddy. Very unprofessional and would not recommend to my dog. Dentist didn't even follow up about how my visit went after weeks that I didn't call back for appointment, ... read more
Business response:
I'm really sorry to hear that, Jim. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
I found the staff to be highly standoffish when asking for clarification and alignment on services to be provided. During X-rays when I asked to use a smaller bite wing the hygienist became argumentative and refused to get different equipment causing significant discomfort during the procedure. The dentist barely checked inside my mouth in the 30 seconds that he was at my chair. The office claimed that appointments never come with cleaning even though I scheduled a cleaning over the phone.
Business response:
We appreciate your feedback. Thank you for sharing with us so that we can continue to improve patient experiences. - Michelle, ADMI
Would not recommend, unless you like waiting 45 minutes for an appointment you had scheduled and watching other people who didn't have an appointment go ahead of you... when I asked the receptionist why other people we're going ahead of me she said it was because "they were setting up my x-rays" and that it was "out of her control". Which in my opinion is very unprofessional. Also, I was in for a teeth cleaning and could have been started with that if they were behind on the x-ray machine. I could understand being behind 20-... read more
PLEASE PLEASE PLEASE DO NOT GO HERE FOR ANY DENTAL SERVICES. If I could rate this place a solid 0 I would! For one, they make you pay for your services before you have them (cleaning, fillings, etc.), so that you cannot go somewhere else if you are unsatisfied with them. COMMITTED MALPRACTICE during my dental cleaning- I am highly allergic to Doxycycline, which is noted in my health record that the dentist and hygienist sees, and the scheduler did not take out Atridox (a Doxycycline antibiotic that is placed in your gum and... read more
The dental assistant I had was very rude and didn't care about how rough she was being.
Business response:
I'm so sorry to hear that, Ty. I encourage you to let our Patient Satisfaction team know about the experience you had with the staff so they can help address concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
My insurance covers my visits 100%. This time it was going to cost me 44.00$ for flouride treatment. I told them to take that off.(we can do that,geez.)went back to the dentist chair which was the most uncomfortable chair I have ever been in.The floor around the chair was filthy. The hygienist immidiately asked if I had paid for the flouride treatment up front. No, water and toothpaste both have flouride . She said it was an expense,and she could respect that. I get fidgety in a dentist chair,moving my feet and legs, tappi... read more
Frequently asked questions about Ryan Halbower
How is Ryan Halbower rated?
Ryan Halbower has a 1.8 star rating with 47 reviews.
When is Ryan Halbower open?
Ryan Halbower is closed now. It will open at 7:00 a.m.