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Sacajawea Veterinary Hospital
- Federal Way, WA
About this business
Location details
1616 South West Dash Point Road, Federal Way, WA, 98023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
Vet misdiagnosed my dogs, talked down to me for questioning her opinion in the slightest and disregarded everything i said that would have helped her come to the right conclusion. Their pet care plans are a rip off and after $400 between both dogs, they both still have the same exact issue. Was able to research on my own what it was and bought the product i needed online, dogs are good now. No thanks to the veterinarian here. If i needed someone to condescend to me and treat me like an uneducated peasant for money next time ... read more
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
They're too much in to making money, not the service provided, after paying for service provided and pay them still charged with unknown fee and send us to collections, that still need to adjust on credit reports.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
My chocolate lab developed a serious ear infection overnight and brought him to Sacajawea Hospital at 1230 pm, urgent situation. No one was in waiting room and I was told because I had not been there before they would not accept him. I pressed them for an alternative and was uncaringly told to go to somewhere by the mall. I will not return or refer them to anyone.
If I could give 0 stars I would. Do not go here, they just want your money. Highly unprofessional staff that always give mixed messages. My pet needed a renew in prescription and they told me that he needed a weight check, and we asked twice if that was necessary when his weight haven't changed. They kept saying yes. So then we finally schedule the weight check, and now they are saying he needs an exam for them to prescribe medications. What?! Like you already prescribe it before. Even if that was necessary, why didn't you ... read more
We've brought our dog here before, so when we had an accidental puppy litter I wanted to bring them back here because our first visit had gone ok and I didn't want to just take new puppies to a walk in clinic, etc. It had been a little annoying having to buy so much meds at once considering there are cheaper places to get them but whatevs. They told us they'd need a deposit, so I called this weekend to get an estimate. Basic puppy shots and deworming. The estimate they sent didn't have anything on it about dewormer and it lo... read more
I moved to Federal Way and needed vet care for my senior cat in June of 2021. I needed to find a vet close to my house, as I knew she would need more visits as she aged. No one was taking new patients, but I was able to get her into this clinic, which I did appreciate. I took my cat to this clinic 12 times, and met with or spoke to four vets. From the beginning, I said I wanted to keep her comfortable as she declined. As her health deteriorated I found it odd that no vet ever recommended I bring her in for regular subcutaneo... read more
Two stars because the front desk staff is always so nice. Otherwise--unimpressed with the requirement to order medications through the online pharmacy. We have frequent mail theft in our neighborhood. I've mentioned it before (sheepishly, as I don't like to cause a hassle), and was assured it was okay. Then one of the vets had an issue with it and called me personally. I explained the mail theft thing again. Now today an item is back-ordered and I simply have to go through the online pharmacy...which charges $7 for shipping... read more
Very disappointed in the staff. I have been there 3 times. There is no care given here just assembly line care. If you want rushed in and out with no care. Pick this place. If you want decent care where ppl actually care about your animals pick somewhere else.. Do not call them with anything urgent. They don't care.
Terrible vets office. All they want is money, its like they try every option to make you pay until they get to their actual thing that will help your animal. Do not recomen.
Frequently asked questions about Sacajawea Veterinary Hospital
How is Sacajawea Veterinary Hospital rated?
Sacajawea Veterinary Hospital has a 4.4 star rating with 863 reviews.
When is Sacajawea Veterinary Hospital open?
Sacajawea Veterinary Hospital is closed now. It will open at 7:30 a.m.