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Sacred Wind Communications
- Telecommunications
- Grants, New Mexico
About this business
Location details
1139 E Santa Fe Ave, Grants, New Mexico, 87020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm happy with the internet service though it does go off now and again but easy to get back on. What I'm not happy with is trying to pay my bill online. The automated lady tells me my account # is wrong so then I have to call a real person to get it done. Hassle monthly. The NM customer service man, Douglas Neilsen is a gem but he can't correct what's wrong with the billpay system. New customer.
This service is getting worse big time. I upgraded from 5 Mbps to 20 Mbps and my streaming TV or gaming keeps lagging more and more. I told a technician the Internet keeps going off randomly but he said it's old hardware. So he upgrade the hardware and still did not fix the connection issue. Like I upgrade to disconnected more often than being connected. Really bad Internet services.
This is the 3rd time since End of August our service hasn’t worked. Tech support is 0 help. There is no true after hours. Always told it can take 24 hours to get a response from a tech. The girls in the office are great but when there are issues it takes days. This is a nightmare with online school.
I am very pleased with the service. I am going on three years now. No issues yet. And Leandra is very nice. Professional CS at its best. Very nice and joyful. The nicest customer service I've ever had. Thank you so much SW!
Overpriced junk internet, goes out when ever it pleases and customer service is non existent. You call an 800 number and they are not helpful considering they are out of state good luck getting a tech locally to come help. Suppose to get atleast 10 mbps getting 1 pay 80 dollars for this... I can go back to century link pay a third of that and get the same speed. Consistently inconsistent.
Frequently asked questions about Sacred Wind Communications
How is Sacred Wind Communications rated?
Sacred Wind Communications has a 2.9 star rating with 30 reviews.
When is Sacred Wind Communications open?
Sacred Wind Communications is closed now. It will open on Monday at 8:00 a.m.