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SALTLIK Calgary.
- Restaurants
- Calgary, AB
About this business
Location details
101 8 Ave SW, SW, Calgary, AB, T2P 1B4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 10:30 p.m. | |
| Sat | 12:00 p.m. to 10:30 p.m. | |
| Sun | 12:00 p.m. to 9:30 p.m. |
Asked for more water X 3 Tough steak Waitress absent
Business response:
Hi Susie, I'm so sorry to hear about your previous dining experience with us. I reached out last Sunday via email. I would love to make things up to you. My phone number is (250) 718-7685 and my email is drew.karlstrom@saltlik.com. Look forward to hearing back from you, Drew Karlstrom Day Manager | Saltlik Calgary
When I made the reservation, I was asked if it was for a special occasion and I said it was for our anniversary. When we arrived, there was no mention of it. I have to wonder why we were even asked? The restaurant was nearly empty and we were sat at a tiny table. The waitress was attentive but didn't pay attention. I ordered the chicken and it was so tough and dry. The steak was mediocre. This used to be a really nice restaurant and we liked to go for special occasions but after we left, it seemed evident why this restaurant... read more
Business response:
Hi Holly, Firstly, I want to apologize to you for your previous dining experience with us. Our standard for service and guest experience is very high and it sounds like we did not hit that standard. I would really appreciate it if you reached out to me at drew.karlstrom@saltlik.com and further discuss. Look forward to hearing from you, Drew Karlstrom Day Manager
There was barely anyone in the restaurant yet we still waited over and hour and a half before asking where our food was. We sat there and watched people walk in off the street to order and get their food before us. When I finally inquired the manager had them make it, as it hadn’t even been started. Our waitress left and didn’t come back to fill our drinks or talk to us for over 25 minutes! Not worth it.
Business response:
Hello Steven, Thank you for taking the time to share your feedback regarding your recent experience at Saltlik. We sincerely apologize for the delay in receiving your food and for the lack of attention from our waitstaff. Please contact me at drew.karlstrom@saltlik.com and we will go from there. Best regards, Drew Karlstrom Day Manager
I went here for a business dinner. Steaks were both sub par and overcooked. Ordered medium rare they were nearly well done. Service was poor and it was very cold. That would have been fine, although forgettable. However, we both became ill from eating the food. Horrible experience will not be back.
Very disappointing this year. had a great steak there during last years stampede so went back. This year brought my wife and her filet was over cooked , not melt in mouth tender. my New York steak was chewy and grisly. Had better steaks at home from Real Can. Like most businesses everyone is relying on previous reputation but cutting back on quality but charging top rate. Our bill for 4 with tip was over $330 (only 1 drink each) . Only restaurant I find consistency in quality and service is the Keg…. Should have gone there b... read more
Business response:
Greetings Barbara, Thank you for taking the time to share your feedback about your recent visit to SALTLIK Calgary. We apologize for the disappointing experience you had and for not meeting your expectations. We are truly sorry to hear that both your wife's filet and your New York steak did not meet the high standards that we strive for. We understand the importance of a perfectly cooked and tender steak, and it is disheartening to know that we fell short in delivering that to you. We appreciate your loyalty as a returni... read more
Saltlik is not set up for a busy dinner crowd. The service was lacking, very slow. Food brought out before wine was delivered to the table. Very disappointing.
Business response:
Hello Jack, Thank you for taking the time to share your feedback regarding your recent dining experience at SALTLIK Calgary. We sincerely apologize for any inconvenience you faced and the disappointment caused by the service. We appreciate your feedback regarding the slow service and the timing issue with the delivery of your wine. Providing prompt and efficient service is one of our top priorities, especially during busy dinner hours, and we regret that we fell short on this occasion. We'd like to assure you that your co... read more
We sat for 10 minutes before anyone would come and grab our drink order. We saw our waitress walking around but not even make eye contact with us. I totally understand being busy but just let your table know that you are aware that they are there! We absolutely love this restaurant and have always had amazing service.
Business response:
Dear Colleen, Thank you for taking the time to provide feedback on your recent visit to SALTLIK Calgary. We apologize for the delay in taking your drink order and any inconvenience caused during your wait. Your comment about our server not acknowledging your presence is concerning to us, as we strive to provide attentive and friendly service to all our customers. We appreciate your understanding of our busy periods, but we also understand the importance of ensuring our guests feel seen and attended to. Rest assured, we hav... read more
Extremely poor service. We made reservations for a birthday dinner at 530 for 8 people and were ignored until 630 with zero service even when asked. Appetizers were wrong and no serving plates given. Mains came out at 8pm. Very disappointed will not visit or recommend.
Business response:
Hi there, I’m deeply disappointed to hear of your experience with us. We have obviously missed the mark immensely. Could you please reach out to me directly at sbell@saltlik.com? I would greatly appreciate the opportunity to make it right for you. Steve Bell General Manager
Food was not great Waiter messed up order twice Definitely not worth the money Absolute would never recommend to a fried
Business response:
Greetings, We are sorry to hear about your negative experience at SALTLIK Calgary. We take all feedback seriously and apologize for the mistake made by our waiter. We would like to make it up to you and invite you to please contact us at (403) 537-1160 so we can discuss how we can make things right. Thank you for bringing this to our attention. All the best, Kelli Priore Guest Experience Manager
Frequently asked questions about SALTLIK Calgary.
How is SALTLIK Calgary. rated?
SALTLIK Calgary. has a 4.3 star rating with 7,238 reviews.
When is SALTLIK Calgary. open?
SALTLIK Calgary. is closed now. It will open at 12:00 p.m.