This profile has been claimed by the business owner or representative.
Sandra Benavidez
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Being honest and forthright when paperwork started holding us back; I would have rather been told "sorry but it's not ready and this is going to hold us up" rather than getting the run around, playing the blame game and lying about when documents would be produced in order to close. I was also threatened with the recorded line when I was stating these issues and I did nothing to warrant that kind of snide remark. Dominic was great- everyone else was hard to get ahold of or unhelpful.
Sandra Benavidez and Denise Dixon are wonderful to work with. They respond quickly and help in every way possible.
Business response:
Hi Steven - Your feedback is greatly appreciated. Thank you for the review.
Sandra went above and beyond in her service. People like her are why I stay with PennyMac!!!
Business response:
Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I can’t begin to describe my appreciation of the team at PennyMac. Great communication, empathy, no errors on my CD, and before I forget, I received the best deal!!! Surprisingly, PennyMac beat even wholesale brokers which I thought was unbelievable. Praying that if mortgage rates drop lower, I can refinance with PM. I’m a client for life.
Business response:
Hi Sherryann - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Easy and quick to work with. Straight forward and not jumping through hoops. Very excellent mortgage company and employees.
Business response:
Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sandra was excellent, always one step ahead of me. Smooth and easy to get on the phone and solved everyone of my problems. This was the easiest home loan I have ever experienced. Supr crew
Business response:
Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
It was a lot documentation but we got it done. I bought my first home fsbo and if I ever sell a home, would like to complete as fsbo and, would like Sandra to help me. She should be promoted, and Adriana. Can’t say enough positives about them.
Business response:
Hi Jose - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everything went smoothly from start to finish. I am very pleased with the service I received.
Business response:
Thank you for the positive review, Alexander! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you for all your help. Excellent
Business response:
Hi Steve - Your feedback is greatly appreciated. Thank you for the review.
This is my third loan with Penny Mac Sandra was absolutely amazing throughout the whole process
Business response:
Hi Juan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about Sandra Benavidez
How is Sandra Benavidez rated?
Sandra Benavidez has a 4.6 star rating with 416 reviews.
When is Sandra Benavidez open?
Sandra Benavidez is closed now. It will open tomorrow at 9:00 a.m.