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Scott Clark Toyota
- Car Dealers
- Matthews, NC
About this business
Scott Clark Toyota is the premier Toyota dealership in the Carolinas. We sell new and used vehicles, Toyota factory service, Toyota Rent A Car, Parts Department.
Location details
13052 Marie Garris Rd, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sales and Advertising Issues My wife and I contacted Scott Clark Toyota (located at *********************************************************************************************) via their website, inquiring about their advertising that they had 2025 Toyota ************** (we were not interested in hybrid vehicles) available. We were responded to by their "sales manager", **** *****, who said that he had 2 in stock. We were specific in asking if they both had heated steering wheel and heated seats, and that both of these veh... read more
Service or Repair Issues I do understand I bare some of the responsibility for not checking closer for the blind spot monitoring. But when Im told it has ALL safety features like front end collision lane detection etc its assumed it has BSM as that is much less of a safety feature than the other items. That was the only feature I told sales I needed for our teen. We didnt notice till on the drive home at that point it was too late. They could make this right but at this point have made no attempt to do so. ***** says well yo... read more
Service or Repair Issues I am writing to formally file a consumer complaint against Scott Clark Toyota, located in ********, **************, regarding the sale of what I believe to be a defective vehicle, commonly referred to as a "lemon."On September 9, 2022, I purchased a 2019 ****** Rogue from Scott Clark Toyota. Within just a couple of weekson September 22, 2022I returned to the dealership with concerns about the car's performance. I reported that the vehicle felt unstable and was making a squeaking noise, which I believ... read more
Sales and Advertising Issues finance manager ***** ****** is unethical!!I am writing to formally express my concerns regarding the deceptive and unethical sales practices I experienced at Scott Clark Toyota. After two months of communication with your internet sales manager, we agreed on a vehicle, and I made it clear that I did not want unnecessary add-ons or financial products. I was assured I would work with a trusted finance representative.However, upon entering the finance office, I was immediately handed documents to s... read more
Service or Repair Issues MY CAR WAS SERVICED ON 02/22/2025. The car had a tire rotation and since the car tire is vibrating. I called Scott Clark ************ this morning and spoke with the service receptionist. She stated I would have to pay to get this fixed and stated that my service advisor, ******, was not available to speak. The receptionist also canceled my pending appt for this Saturday, March 1st that I had scheduled to fix this issue. I would like my tires corrected and have someone call me back.
Service or Repair Issues I am formally expressing my dissatisfaction with my recent experience purchasing a New Toyota RAV4 Hybrid LE from Scott Clark Toyota on 12/2/24. After spending over seven hours with your sales team, specifically with ********, I was promised a vehicle with several critical features for my safety and driving experience, including blind spot detection, automatic headlights, and remote start. ******** assured me that these features were present on the vehicle and would work after the Toyota app was set ... read more
Service or Repair Issues September 26th, 2024 I bought a used vehicle from the dealership. The vehicle was supposed to be registered to a residential address owned by a friend. Shortly thereafter, the military relocated me to a different state. After about a month, my friend still had not received the plate or registration. I called the ***, who informed me that the dealership had never reported that the vehicle had been sold.I have called the dealership nearly 30 times and left numerous messages. The *** has informed me tha... read more
Service or Repair Issues I purchased a used Toyota Tundra with less than ****** miles on it and 2 days after I drove it off the lot the brakes started squeaking when pulling down driveway. The breaks continue to squeak weeks later as I have not received any additional follow up from the business. I have contacted the business several times trying to get a resolution or explanation about the brakes. I did receive one voicemail and when I called back the voicemail was full, so I was unable to leave a message. I have tried to c... read more
Order Issues Date of transaction 7/18/2024
Frequently asked questions about Scott Clark Toyota
How is Scott Clark Toyota rated?
Scott Clark Toyota has a 1.8 star rating with 56 reviews.
When is Scott Clark Toyota open?
Scott Clark Toyota is open now. It will close at 6:00 p.m.