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Scott Clark Toyota Service
- Auto Repair
- Matthews, NC
About this business
Scott Clark Toyota is the premier Toyota dealership in the Carolinas. We sell new and used vehicles, Toyota factory service, Toyota Rent A Car, Parts Department.
Location details
13052 Marie Garris Rd, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I will NEVER go back here again. I MEAN NEVER. I arrive an hour early because I had a work meeting and needed to be stationary. No biggie. My service rep was Heather. She must think she is up North because the way she argued with me as a customer and even one of the employees was crazy. My car had a crack in the front. I was aware of it and pointed it out. It had been like that for 5 months. No biggie it was stable and fine. After my 15,000 mile service, I went to check out. Heather said, I told them not to wash it because t... read more
I had to get my 4Runner serviced before my daughter left for school, and Justin and Pete went above and beyond to make it happen. They took the initiative to get her vehicle in quickly and made sure it was completely road ready. Their customer service is phenomenal-impeccable attention to detail and genuine care for the customer. This is exactly what great service should look like, and I’m truly thankful for their dedication.
Made an appt for 10 am. Was told wait would be about 90 minutes. Did not get done until after 2 pm. No snacks. No water. No attendant in waiting area. Phone charging area was a fail. Was told inspection could not be done because of computer. We purchased the vehicle from this dealership. AND found out after hearing a grinding noise in the engine the following morning that a cover was left off where it belonged and was on top of the engine. See photo.
On arriving I was checked in quickly and efficiently. Tommy Hall explained the process for my 10K mile service for my RAVE4. Libby was gracious enough to demonstrate the features of this car that were not done when it was purchased (a different dealership). Now Siri has been properly loaded and I can use GPS.
Oil change and multipoint inspection. In and out in 30 minutes. Quickest ever. Recommend appointment at 7:30. Good experience.
Frequently asked questions about Scott Clark Toyota Service
How is Scott Clark Toyota Service rated?
Scott Clark Toyota Service has a 4.1 star rating with 193 reviews.
When is Scott Clark Toyota Service open?
Scott Clark Toyota Service is open now. It will close at 8:00 p.m.