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Seacoast Bank
- Banks
- Jensen Beach, FL
About this business
Location details
1000 NE Jensen Beach Blvd, Jensen Beach, FL, 34957, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with Seacoast Bank since 1995. At both branches that I have been a customer, I have had excellent service. They have been there for me when I have needed assistance. I recommend both the Fort Pierce and the Jensen Beach branch of Seacoast Bank. Jessie Patterson
Business response:
Hi, Tena. We are thrilled to learn that you had a positive experience with us!
Yes, I'm sorry I realize that was my fault. My bad with the timetables here because I'm doing it after midnight and then again the next day thinking that it's a different day apologize thank you for your help. Your service is wonderful. I've been with your bank for 28 years and this is not a problem or an issue.
Business response:
Hi Jamie. Thank you for bringing this to our attention. We apologize for your experience and the inconvenience that occurred as a result. We take these situations seriously and want to ensure you that we’ve shared your experience with Seacoast leadership. Please email us at CustomerFeedback@seacoastbank.com with your best contact information so a member of our branch management team can connect with you to assist you.
LOVE the bank an coastal feel. Only two Cons; only one. Their checks are ugly and have room for a more natural/coastal choice.
My landlord uses Seacoast like I do. Once a monh I go to the bank and write a check from my account to hers....easy peasy. Nope, for the last 2 months, "the back office" made a mistake. I've been with Seacoast over 15 years..
Business response:
Thank you for taking the time to share your feedback. We value and appreciate your relationship and regret to learn of the challenges you’ve been experiencing. We have escalated the issue and are working to ensure this doesn’t happen again.
This is not directed to any one particular location . Its directed to corporate Seacoast. Seacoast used to be a great hometown bank and treated there customers like family. Now they are nickel and diming us just like the rest of the big banks! Check your accounts people! I started a savings account for my grandson $500 it is now $456. from all the new fees. They also, mailed me something that was returned and they charged me because they had the wrong address. TWICE! I asked the woman how this could be a savings account... read more
Business response:
Hi Terri. Thank you for the feedback. We apologize for any inconvenience related to your account and would like to learn more about your experience. Please email us at CustomerFeedback@SeacoastBank.Com with details and your best contact information so a Seacoast associate can reach out.
They use to be a great local bank, with great local service. Unfortunately they have deteriorated over the last year starting with the changeover of their mobile banking system. Customer service although friendly (on script) is virtually ineffective. it is a shame to see a great local institution loose so much of what made them great in the past. Enough is enough. Looking for a new bank.
I am giving seacoast two stars because I have had good experiences with them until they hired Bonnie one of their tellers. Bonnie is an absolute pain to deal with. I don't have an account with seacoast but my landlords do and they live out of state. Everything has been fine and I was able to make deposits easily and without hassle prior to Bonnie. Once Bonnie started working there every month it has been a dread to go pay rent because she doesn't like that my landlords only give me the last four of their account number set u... read more
Frequently asked questions about Seacoast Bank
How is Seacoast Bank rated?
Seacoast Bank has a 3.9 star rating with 62 reviews.
When is Seacoast Bank open?
Seacoast Bank is open now. It will close at 4:00 p.m.