Sara Drogin on Angies List
11 years ago
03/11/2010, 14:02 PM
We used TreeCycle for the first time in May 2007 (check out that review also) for major work and had them back this spring for one more 35-40' tree removal. There was a tiny bit of scheduling weirdness, but very minor and easily chalked up to it being the "busy season". They came by as soon as they could to do the estimate (within a week of my first email) and scheduled the work in quick fashion due to some schedule conflicts on their end that would have left me waiting for several weeks to have my work done otherwise. The guys arrived promptly and went to work. Totally impressed my mother, who was here for a visit, as they had impressed me in 2007 with their work ethic and professionalism. Got the tree down, stump ground, roots ground, branches chipped, and even pruned some dead and broken branches off a neighboring tree that we were worried about for a very small additional charge. I said in May 2007 that I would "definitely have these guys back for maintenance in the future". I can tell you that these guys are my go-to guys anytime I need tree work in the future. They do a great job with a busy schedule and smallish staff. I appreciate their attitudes, knowledge, and honesty. I see an earlier comment blasted them for a scheduling issue... but understand that they are a small, local business and this is the busy season. They seem to be doing the best that they can with their available resources to make sure things are taken care of correctly and in a timely manner. This is totally my opinion and my impression based on my experiences with small businesses in general. I think in this digital age, it's easy for us consumers to get restless when we don't hear back right away when we contact small businesses with questions and requests. A little patience is totally worth it if you want to get on these guys' schedule. My experience was one of reasonable response times, courteous exchanges, and highly qualified individuals who clearly enjoy what they do.
Removal of large (35-40') sour cherry, grind stump, grind exposed roots. Once on the scene they also pruned some perilous looking broken branches off of a neighboring tree for a very small additional fee.