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SECU Credit Union
- Credit Unions
- Frederick, MD
About this business
SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
Location details
5110 Buckeystown Pike, Frederick, MD, 21704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Ryan was great! Excellent customer service, kind, friendly, and hard working. I’m glad to bank with SECU. I look forward to the years to come and hopefully they’re much better than PNC and Truist hahaha they’re terrible, negligent, unprofessional, and rude. SECU seems great so far.
The customer service was exceptional! Ryan Singh and his manager went above and beyond to ensure we received our check for our new car was processed. They ran into a couple of systems issues which significantly delayed the process, past closing but they preserved not giving up. They kept at it until the issue was resolved and we had our check in hand! Wow! Now that is Exceptional Customer Service!
Absolutely amazing service! Despite my being an hour late, member advisor Kuan Hao made my appointment a breeze and provided a wealth of information!!! My visit reminded me why I chose SECU, so thank you.
Douglas Gonzalez was amazing. The people at this brach are really helpful.
I had the best experience with Lauren at their Frederick MD location. I walked into the Buckeystown location so frustrated about an issue that seemed very trivial. Thankfully I was able to speak with Lauren; I don't believe I have ever dealt with someone as efficient, kind, and knowledgeable as she. Lauren reminded me why I have remained a customer for over 15 years.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 5 star rating with 13 reviews.
When is SECU Credit Union open?
SECU Credit Union is open now. It will close at 3:00 p.m.