This profile has been claimed by the business owner or representative.
SECU Credit Union
- Credit Unions
- Annapolis, Maryland
About this business
SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
Location details
203 Harker Pl Suite 115, Annapolis, Maryland, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Was given incorrect information on the phone regarding paying off our car loan. Then came into office and teller did not disclose information that would have been helpful and solved the problem the incorrect information created. It’s a second rate institution all around, only good thing is I never have to go there again. Edit for a car loan: They “hold” the title for 10 days after you pay off the vehicle, this is standard. It then took 14 days since the 10 day hold ended, we still don’t have a lien release. You will wait o... read more
Hector was absolutely amazing! He helped my girlfriend and I open new accounts and offered much needed insight on credit lines! He is extremely knowledgeable and friendly. I was weary about leaving my current banking establishment but Hector completely hooked me and SECU is the way to go!
My experience with this branch was beyond amazing. I have been a SECU member since 2005. I have never be given the quality service I experienced from Kelly W. Garisto and her staff. I also must give credit to the telephone support manager Jhonaye, who helped me reach out to this branch for emergency assistance. They collectively helped turn my Saturday completely around as I was in a very tough position. I encourage doing business with this branch.
Takes for EVER to navigate their phone prompts which are finally answered by someone who may or may not know answers to basic questions about theor Loans/products (for example, interest rate). Separately, I have a loan that they have been withdrawing extra to put toward the principle...except they have not been putting it toward the principle. The response from the associate was, “Can you prove this?!” My response was that they have the paperwork where I came in to set it up and that the have the record of their withdrawa... read more
Always a nightmare experience...to get $100 in 10’s you must ask ATM for one $10.00 at a time....that equals 10 transactions....beyond frustrating...virtual tellers cannot give $10.00....ATM’s are frequently out of order...at Pasadena location you access virtual teller from foyer...so you are asking for a withdrawal of $500 in cash and there are people behind you hearing this...am I crazy or is this unsafe? My personal business being heard by anyone waiting to use ATM!...I give up...closing my accounts!!!!
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 4.9 star rating with 11 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open tomorrow at 9:00 a.m.