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SECU Credit Union
- Credit Unions
- Annapolis, MD
About this business
Location details
203 Harker Pl Suite 115, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Do not recommend, HORRIBLE! They are not good for your business, just like many of the comments below, employees aren’t equipped to give proper information and are very misleading and they don’t have a proper escalation process. They want you to open an acct but don’t go through all of the details and info upfront and when you ask to speak to a manager they don’t have a proper process to do so, to which you have to keep calling back and following up to try and do so amongst all the things you manage daily. Once you do get a... read more
Always reliable and everybody there is friendly! You can tell everyone who works there cares about your safety and security. I was helped by Jasmine Hall today and she was very clear and helpful!
Hector was absolutely amazing! He helped my girlfriend and I open new accounts and offered much needed insight on credit lines! He is extremely knowledgeable and friendly. I was weary about leaving my current banking establishment but Hector completely hooked me and SECU is the way to go!
My experience with this branch was beyond amazing. I have been a SECU member since 2005. I have never be given the quality service I experienced from Kelly W. Garisto and her staff. I also must give credit to the telephone support manager Jhonaye, who helped me reach out to this branch for emergency assistance. They collectively helped turn my Saturday completely around as I was in a very tough position. I encourage doing business with this branch.
Was given incorrect information on the phone regarding paying off our car loan. Then came into office and teller did not disclose information that would have been helpful and solved the problem the incorrect information created. It’s a second rate institution all around, only good thing is I never have to go there again. Edit for a car loan: They “hold” the title for 10 days after you pay off the vehicle, this is standard. It then took 14 days since the 10 day hold ended, we still don’t have a lien release. You will wait o... read more
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 3.5 star rating with 24 reviews.
When is SECU Credit Union open?
SECU Credit Union is open now. It will close at 5:00 p.m.