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SECU Credit Union
- Credit Unions
- Timonium, Maryland
About this business
SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
Location details
33 E Padonia Rd, Timonium, Maryland, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I absolutely love this branch for more then one reason. My bank card got compromised and I stopped at this branch. John assisted me with such accuracy and enthusiasm, making me feel as if I was the only customer there that mattered. Before i knew it, he was done replacing my card and I was on my merry way. Thanks guys!
We are done with SECU. We have done business with credit unions across 3 states for 20 years and have NEVER received such poor service and refusal to assist. We have a joint account very clearly and after not receiving my wifes pin number after receiving a replacement card, we attempted to call to have it set or have a new one mailed. They only return calls during their adjusted business hours which is not aligned for essential workers who also work during these same hours and are unable to receive calls. I am the primary o... read more
I have been a SECU member for a decade, and have generally really appreciated their responsiveness, customer service and customer-centered mindset. That said, four months into coronavirus lockdown, they still have not fully adjusted to be able to provide basic services. I had a card compromised two months ago, and it took three weeks to reach someone about shutting the card off. A month and a half later, my card has still not arrived, and I can't get in touch with anyone about it. Every phone number you call has a winding tr... read more
The atm machines are inconsistent pieces of trash! I know I'm not the only person who has had issues depositing/withdrawing money from their machines outside. Went by today to deposit some cash, crossing my fingers to use the machine, and it stole $200 from me and said the equipment failed! No money went into my account. Now it's Sunday and I have nobody to call except a robot that is completely useless! Thanks SECU. Maybe spend some money to upgrade your machines outside. Update: I changed this from 1 to 3. It took a week ... read more
In the evening it is hard to find a parking spot to use the ATM. The restaurants in the shopping center do not have enough parking, so patrons park in the spots marked for SECU only. This starts as soon as the bank closes.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 4.6 star rating with 13 reviews.
When is SECU Credit Union open?
SECU Credit Union is open now. It will close at 3:00 p.m.