This profile has been claimed by the business owner or representative.
SecurCare Self Storage
- Self Storage
- Avon, IN
About this business
Location details
9303 US Hwy 36, Avon, IN, 46123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedDonald was great. Needed a storage unit and he got me what I needed. Very polite and professional. Thank you
Poor maintenance, Poor lighting throughout the facility. constant rate increases and lack of customer service. I've been a customer here since 2014 and recently have been seeing constant increases in rent, but no improvement in maintenance or customer service. I don't recommend this facility for any storage needs.
Business response:
We apologize for any inconvenience you may have experienced, Derrick. We appreciate your feedback and take it seriously. We strive to provide a well-maintained facility with excellent customer service. We understand your concerns regarding the lighting and rate increases, and we will address these issues promptly. Please contact us at (317) 493-1558 to discuss your concerns further. Thank you for bringing this to our attention.
The roof in our unit had a leak and we've tried for 2months to get it resolved as many items, including photos and irreplaceable collectibles were ruined. We took multiple pictures and provided documentation showing the damage. Today my husband was able to speak to Adam Blackburn. Adam was rude, condescending, and a complete jerk to my husband. My husband said he had been trying to get in touch with Adam for 2 1/2 months. Adam's response was "Well, I'm talking to you now and I have no responsibility to give you the informat... read more
Business response:
Amy, I'm sorry to hear you've had such a negative experience. I will share this information with the team, including the area and regional managers, so that the necessary changes can be made. Falling short of meeting your expectations is not to the standards we strive to achieve. I apologize again. Kelly
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.8 star rating with 317 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is closed now. It will open at 6:00 a.m.