SecurCare Self Storage

Jonathan Clark 

on Google

4 weeks ago

Secure Care Storage better known as Deer Creek/Blue Sky this place was very disappointing. My storage unit got broken into not once but twice in less than a three week period. The first break in I received a call not to tell me that my storage unit had been broken into, but was told that I needed to come put a lock on my storage. I’ve had a lock on my storage unit from day one. When I arrived that’s when I found out that the unit was broken into. The only thing I was told is that I need to call the police. No kind of assista... read more

Nick Jones 

on Google

a month ago

We moved to a larger unit in December & by February had to buy a new lock and increase the amount we frequent our unit due to all the break-ins that have been occurring. Our previous lock was destroyed from a break-in attempt and when we inquired if they could check the cameras to see who was breaking in the units, we were told the cameras were "still broken" since the last break-ins. We wrote in to make sure a complaint was on file about the issue and asked to be escalated to the area manager. We were sent an email 2.16.25... read more

freddy pytel 

on Google

2 months ago

FeliCa is a very knowlegable and caring person. She can only do what she can unless she has the money to do it. Increasing monthly payments with no improvements to property security cameras that don’t work constent break-ins . No way to retrieve stolen property without proof ( cameras). Too easy access. Change entrance numbers monthly?? We have only been with secure care about a year and the payment has gone from $50.00 to $98.00 with no cameras. Very Bad business. No one wants to have their stuff stolen. I hope that these ... read more

Nicolette Knapp 

on Google

3 months ago

Price is good, office staff is nice, don’t really have any problems except the last time I went to drop some things off, there was mouse poo all over my favorite velvet blanket and then while I was going through a box, a mouse ran out of it and I almost had a heart attack. Haven’t been back since I’m too worried my things might look chewed up. My unit is on the outside by a field and it is cold so I’m sure that’s a big part of why I’m seeing mice . I just don’t know what to do. 

A1 Promotions 

on Google

2 months ago

The theft rate is high at the location on cleburne Rd so rent at your own risk.They finally have a manager that is trying to clean the place up and I hope the company lets her do her job.You can't call your business Secure when the facility isn't secure that is lying to all who decides to rent out a unit or parking location.It will take some time but I'm sure the new manager will get this place under control.The access gate also needs to be checked out because those gates should be locked and nobody allowed in after 10..Ple... read more