Seneca Health Care Center - West Seneca, NY

Anonymous 

on Wellness

9 years ago

Did the staff at this senior care facility use excessive foul language? Not at all! They are always respectful and courteous! Was this senior care facility's staff friendly? Yes, they went above and beyond Did the staff at this senior care facility seem up-to-date with the current advancements in their field? Yes, they were informing me of new advancements that were extremely recent Was it easy to find parking at this senior care facility? Extremely easy, and close to the entrance Did the staff at this senior care facility e... read more

Anonymous 

on Wellness

9 years ago

Was this senior care facility's staff friendly? Yes, they went above and beyond Does the staff at this senior care facility always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only client. Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? They would never do that! Their full attention is always on me. Was this senior care facility clean? Yes! I was amazed at how clean it was! Were you able to get all of yo... read more

Anonymous 

on Wellness

9 years ago

Was this senior care facility easy to locate? Fairly Easy Would you refer a friend or family member to this senior care facility? Yes Was this senior care facility's staff friendly? Yes, they went above and beyond Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Did this senior care facility prominently display their credentials or business license? Yes 

Anonymous 

on Wellness

10 years ago

Did you feel that your visit with the provider was time well spent? Mostly yes Does this provider remember you by name? No 

Anonymous 

on Wellness

10 years ago

Did the staff help you feel comfortable when you called with questions or concerns? Absolutely Did this nursing home answer all of your questions? Every question I had was answered thoroughly Would you recommend this nursing home to others? Yes Were the restrooms clean at this provider's office? Yes Did you feel like this provider's office was sufficiently staffed? Yes 

Anonymous 

on Wellness

10 years ago

Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Does this provider treat their staff well? Yes, they treat their staff with respect Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly Was this provider's office clean? Yes everything was neat and sterile Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me 

Anonymous 

on Wellness

10 years ago

Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met 

Anonymous 

on Wellness

11 years ago

Was this provider's office clean? Yes! I was amazed at how clean it was! Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Was it easy to find parking at this provider's office? Not really, but I found a spot 

Ahoy 

on Wellness

11 years ago

Was this provider's staff friendly? Friendly Enough Did this provider use excessive foul language? Somewhat. It was a little excessive. Is this business handicap-accessible? Yes, it was handicap-accessible Did this nursing home answer all of your questions? Some were answered Were the staff members able to answer your questions? They were rarely able to answer any of my questions