Seneca Place

slinkenhoker 

on Caring

2 years ago

I am a friend or relative of a current/past resident I had lots of questions and concerns and they put together a Care Plan Meeting and everyone shows up and you get to ask all your questions and better understand the plan they have for your loved one. Room was very clean.most of staff are happy to help. 

SamStout 

on Caring

2 years ago

Other The new renovations look very nice. They have private rooms with private restrooms/ showers. It looks a lot different under the new ownership and they have new managers who care a lot. There are several courtyards that are nice as well to spend time outside in the shade watching the birds or reading. 

Pam 

on Caring

4 years ago

I am a friend or relative of a current/past resident Mom stayed in Seneca Place for a month. The rooms were small but functional. She was never in the dining facility because of her condition, and covid. They brought things to her room for her to do, and so there was some activity for her to do. They were caring, and took care of her the best they could. 

KaySGESN 

on Caring

9 years ago

I am a friend or relative of a resident Diversicare of Seneca Place was a nice, clean, and helpful facility. The rooms were warm and clean. The dining room was very nice, pleasant, and clean, and the food was very good. They had nice nurses and staff. 

Anonymous108793150 

on Caring

10 years ago

I am a friend or relative of a resident Twinbrook Nursing & Rehab Center was clean. The staff was pleasant. The rooms were nice. They play cards and bingo. I can't think of anything that they could improve on. It was a pleasant, short visit. 

By spouse 

on Caring

2 years ago

I am a friend or relative of a current/past resident The food was always late and cold by the time it reached the patient. It had absolutely no flavor. To say that the quality of the food was poor is being quite generous. She was given some medications that she had not taken in over a year and one medication that she had never taken. When she was released they sent her home with the same meds that she was no longer taking. The communication between the staff was absolutely terrible. I have tried to contact the director of nu... read more

Amy 

on Caring

2 years ago

I am a friend or relative of a current/past resident My husband is at Seneca Place and our experience has been poor. The person that is supposed to work with the families is very difficult to get a hold of. I called once and I was on hold for so long that it switched over to someone else's voicemail. She never even called me back. So, she knew who was calling her, but she didn't take the time to call me back. There's just poor communication between the family and the person that was there. When I went to his new room, it had... read more

Spouse 

on Caring

2 years ago

I am a friend or relative of a current/past resident Food here is late and poor quality. I have seen several other families bring in food for their loved ones. Not enough staff to properly care for the patients and residents 

Grandmother's Advocate 

on Caring

4 years ago

I am a friend or relative of a current/past resident I can't get the images of what I saw in this place out of my head. I don't know how the state is allowing this horrible place to remain open. My Grandmother was first admitted here for rehab, while facilities weren't allowing visitors because of Covid-19. The following is a list of issues during her 2 week stay: 1. The phone in her room never worked. 2. No one ever unpacked her bags, or allowed her to use her personal belongings. 3.She fell and busted her head open. 4. Was... read more