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Serena Winter Park Apartments
- Apartments
- Winter Park, FL
About this business
Location details
2890 Red Lion Square, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AC broken again after maintenance guys said I “won’t be complaining anymore” and that “he will be fucking freezing” this has been ongoing for a year and a half. So sorry I signed a lease here and for anyone reading these reviews I would RUN FAR AWAY FROM HERE
Business response:
Hello Alex. We are sorry to hear about any inconvenience you may have faced. We take your feedback very seriously and have escalated your concerns to our management team.
This is absolutely insane. I’m am so tired of The way business is ran here.. you charged me 150 bucks late fee instead of the original 100 bucks I tried to pay rent on the 4 and it’s 150 laters and the front offfice is sneaky they charged me for pet waste because my dog just used the bathroom in home because there was a poop bag by my door. Yet you have done nothing about my mold..this place is deff not 1400 bucks to live.. Rat infested, roach infested, place nothing gets done. Maria specifically is the one who made all thes... read more
Business response:
Terrick, we're so sorry you've had a negative experience living at Serena. If you have any other feedback, please email us at mma@mckinley.com.
Don’t do it.
Business response:
Hi Terrick, please email us at mma@mckinley.com with more information on how we can improve your living experience.
Frequently asked questions about Serena Winter Park Apartments
How is Serena Winter Park Apartments rated?
Serena Winter Park Apartments has a 3.5 star rating with 95 reviews.
When is Serena Winter Park Apartments open?
Serena Winter Park Apartments is closed now. It will open tomorrow at 9:00 a.m.