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Serena Winter Park Apartments

4.8
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About this business

Serena Winter Park is a newly remodeled apartment community. Our one and two bedroom floorplans feature contemporary upgrades, large windows, spacious walk in closets, open kitchen styles and fantastic storage spaces. Our bungalow flats also offer private entry and patio. Our pet-friendly community includes an all new impeccable 24-hour fitness center and billiards lounge! A refreshing swimming pool, lushly landscaped dog park and tennis court are all right outside your door. We're just off SR 436 and less than a 10 min... read more

Location details

2890 Red Lion Square, Winter Park, FL, 32792, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.841 reviews
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36
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Dana Riley's profile image
Dana Riley 
a month ago

My experience with Serena apartment and the wonderful Maria, deserve 10 stars. Fast process, extremely helpful and very professional! I am lookin so forward to my new home! 

Carolyn Roque's profile image
Carolyn Roque 
6 months ago

I've had nothing but a positive experience since moving in. Maria and Alejandro are great professionals. Every encounter has been a delight and they always address all my questions and concerns. My apartment was clean with no issues since I moved in. The small quick maintenance requests were completed swiftly and well. The onsite maintenance personnel are friendly and professional. The community is constantly kept clean as well as the trash areas. The neighborhood provides good walking space specially if you have a dog, wit... read more

Kelley Randolph's profile image
Kelley Randolph 
5 months ago

Property manager is very unresponsive. You have to alway follow up with him as he will not follow up with you on work orders. I have several service requests since 8/22. Friday, 9/8, I called him and he assured me someone would be out first thing this morning. I called the office when no one came and they assured me someone would be right over but once again. Nothing! Over the weekend my bathroom flooded and this could have been prevented. I have asked for their manager’s information so I could escalate this and I haven’... read more

Yoline L. Orelus's profile image
Yoline L. Orelus 
11 months ago

It was love at first sight. Maria and Alejandro assisted my husband and I the best way possible to accommodate our needs. The property is very clean, the staff is wonderful, the maintenance is prompt, and our apartment is perfect. We love that it’s a one stop shop community; integrated with a fitness center, laundry, club house, pool and grill area. Not to mention a tennis court, playground, dog park, and endless shopping plazas. Everything is identical to the pictures and videos online. I would recommend to anyone that want... read more

Jos C's profile image
9 months ago

5 stars to the customer service from Maria and the maintenance team. I’m new to this complex but something that stood out was Maria’s attentiveness and kindness. She picked up the phone when I called to inquire and answered all my question. My process for applying went smoothly and fast. When I arrived at the apartment I did face some maintenance issues which were resolved quickly by Lee and other maintenance staff. Lee is very friendly! I would recommend this property if you are looking for a safe and attentive community! 

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Frequently asked questions about Serena Winter Park Apartments

How is Serena Winter Park Apartments rated?

Serena Winter Park Apartments has a 4.8 star rating with 41 reviews. 

When is Serena Winter Park Apartments open?

Serena Winter Park Apartments is closed now. It will open tomorrow at 10:00 a.m.