Shay Crossing by True Homes

Brittany Mobley 

on Google

7 months ago

I had a very frustrating experience purchasing a home at Shay Crossing in Salisbury, NC, and I feel it's important to share it to warn others. From the start, I worked with Sophie (Sales Rep) and Lindsey (Movement Mortgage Lender) who promised me a specific APR and loan terms, including a 2-1 buy down. I went under contract after receiving a quote from Lindsey just to find out she misquoted me and was not honoring the original APR. So, my realtor reached out for clarification with the effort to have them fix their errors so... read more

Laura Beckinghouse 

on Google

8 months ago

The initial meeting with the sales rep was nice. The trip to the design studio was ok, the overall quality of a $350,000 home, totally unacceptable. There are cracks in the home that run from the ceiling to the floor. This is found in my living room, bathroom, stairs, etc. The countertops in my bathroom aren't molded together properly, you can literally push them together. The window in my kitchen isn't placed accurately and cold air continues to steep through.The molding around the backdoor is unfinished, the backyards are ... read more

Eddy Otero 

on Google

a year ago

The options and homes were beautiful. The representative we spoke with was nice, professional and knowledgeable. We almost decided to make a purchase but noticed that we were quoted $334,000 WITHOUT any customization options. With only 3 options the price skyrocketed to $410,000, for simply adding a porch cover and extending the garage. For $100K less through another builder, we were able to build almost the same spec and quality. 

Daijah Mckay 

on Google

2 years ago

I love that TrueHomes has so many options available to chose from, however I believe their communication is poor and their warranties seem to fall back on the homeowner. Everything that happens tends to be “homeowner maintenance”. I expected small cracks throughout the home as the house settles but for there to be cracks from the floor to the ceiling in multiple locations before the home is even 6months old is concerning to me. Each day that passes you see more and more imperfections with the home and when brought up to the ... read more

Edward Soarrey 

on Google

2 years ago

Went to shay crossing to look over community and check options as we are new to the area. We met with a nice lady with braces and everything was going fine. Another lady (huge prego) over heard that I wouldn’t tell her how much I pay for rent (none of your business you don’t need to know how much I pay and you don’t need to know how much i charge my rentals). Strange question as we own other homes and never been asked these car sales man questions. As well we would never be ignorant enough to use any of your partner lenders.... read more