Shoresmith

Niti Shah 

on Google

a week ago

My move-in experience at Shoresmith Apartments over the past month and a half has been a bit of a nightmare, primarily due to zero ventilation in my apartment. The bedroom window has been broken since I moved in (a ~$5000 repair issue management apparently knew about beforehand but didn't disclose) and they refuse to fix it. With the summer heat, it's become a serious issue and a health concern. This is just the tip of the iceberg. The entire process has been riddled with problems: - Lease Issues: Pressured to sign within 2... read more

Lili Shelby 

on Google

2 months ago

This review is specifically about the maintenance man, Travis! I recently moved out of this apartment complex a few weeks ago after living there for just under 2 years. I only have good things to say about the maintenance man. Travis is an absolute gem of a person! Whenever I had a request, he was on top of it; he would stop by the very next day and get it all sorted. On top of his knowledge on repairs and the apartments themselves, he always comes in with the best of attitudes. He is a real joy to speak with and definitely... read more

Sandhya Vema 

on Google

5 months ago

What really stands out about this place is the exceptional service of the maintenance person, Travis. He’s friendly, approachable and always available to fix any issues. He goes above and beyond to ensure the residents are happy and comfortable. He showed up at 10PM, for an alarm issue and fixed it immediately. Only concern is that, the paperwork could have been more seamless and efficient. 

X 

on Google

4 months ago

1. There is a $200 cleaning fee upon checkout, regardless of the cleaning status of your apartment, which contradicts what was specified in the contract. 2. The leasing apartment has never responded to my emails since my move-in (at least 4 times). Once I called the leasing office, one staff member said they would call me back, but I didn't receive any call from them afterward. 3. The leasing apartment operates with low efficiency. It takes several days for the check-in process and several weeks for the checkout process. 4. ... read more

Data Zen 

on Google

5 months ago

The property itself is well-maintained, but my experience was disrupted by constant noise from the room above (Room 607 or nearby). I could hear very loud footsteps and furniture being moved daily, even past midnight, which made it difficult to rest. Despite the otherwise nice facilities, the noise issue affected the overall comfort of my stay. I hope the management can address this to improve the experience for future guests.