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1333 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service is hit or miss sometimes depending on the Rep that signs you in. I had a very and extremely unknowledgeable Rep to the point of annoyance!!!! I wonder if that person is still there. Unfortunately should not be that person’s line of work. Other times I’ve had good experiences with other Reps taking the time of making sure things were done properly and customers are satisfied.
I typically have a great experience here. My last one was weird. I showed up at service and got out of my car and no one would help me. There were 4 employees standing there laughing and talking and none of them acknowledged me. After a few minutes I interrupted them and asked them to help me as I had an appointment. That being said I think they fixed my bumper and that's not why I was there and I wasn't charged. Someone hit my bumper while I was parked in a parking lot and so it became disconnected on the corner and was han... read more
They wanted 1100 to change a tail light, and that wouldn't have even fixed the problem. It takes the mechanics all day to incorrectly diagnose the problem (because they dont actual inspect the damage, rather just give it visual once over), and theres some communication breakdown thats happening between the mechanics and the representatives that ends up being confusing and nonsensical. I completely regret buying my vehicle here. The sales person lied to me about the coverage offered for the extended warranty stating "if a pi... read more
Cassie Allen is great to work with. She's always honest and upfront with me, and I never feel pressured or misled. I trust her and really appreciate how easy she makes the whole service process.
I really appreciate the way I was taken care of! They took the time to review my warranty and made sure all my questions were answered with amazing customer service! This is where I purchased my vehicle and this is where I will ALWAYS take it for any maintenance or repair needs. Thank you for always taking care of my questions and helping me feel at ease each and every time!
Showcase Honda Service has a 4.5 star rating with 1,243 reviews.
Showcase Honda Service is closed now. It will open at 7:00 a.m.