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Shurgard Self Storage Rotterdam Stadionweg
- Self Storage
- Rotterdam, ZH
About this business
Location details
Stadionweg 35A, Rotterdam, ZH, 3077 AP, Netherlands
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Melike was unbelievably helpful with our moving process! Unfortunately our Dutch is not very good but she spoke really good English as well, so she was able to explain everything perfectly! She answered all of our questions and was super helpful! Overall I would recommend this storage unit!
I was renting here for almost a year, so my opinion is based on long term experience. Unfortunately, the quality of customer service is disappointing. Communication is difficult, responses to questions are often lacking, and the staff’s approach can feel unprofessional and inconsistent. One employee in particular, Nico, stands out for his dismissive attitude toward regular customers. As someone who pays regularly and has been a loyal client, I expect to be treated with respect and professionalism. It is also worth noting tha... read more
Melike is extremely rude to customers. I am not satisfied with the service. When I was going to be 20 min late to my appointment, I called shurgard 30min ago that I will be late due to the traffic and instead Melike was super rude and sighing on my face that they have been waiting for you for so long and got mad at me, to the customer?! They also didnt inform me about the appointment in case there is a locksmith situation. So I had to do a couple of rounds go and back and was not able to pick my stuff. They wasted both my ... read more
Jeffrey and Nico are so helpfull and warm. His shift ended and he still took the time to help us with everything. It's not my first time interacting with Jeffrey either. He has always provided the best costumer care.
We were terribly shocked finding so MUCH MICE POOP in our storage unit. Not only that, we had to throw away books and things that had been wetted by MICE URINE! Horrible!!! The previous location was way better. Never experienced this at the previous location.
Frequently asked questions about Shurgard Self Storage Rotterdam Stadionweg
How is Shurgard Self Storage Rotterdam Stadionweg rated?
Shurgard Self Storage Rotterdam Stadionweg has a 4.9 star rating with 1,336 reviews.
When is Shurgard Self Storage Rotterdam Stadionweg open?
Shurgard Self Storage Rotterdam Stadionweg is closed now. It will open at 7:00 a.m.